"They are really good at scamming people. They won’t respond to emails at all or answer the phone they don’t not give confirmation number at all and if you buy with PayPal your really lucky but PayPal can’t even get a hold of them either. I bought three pairs of shoes and 2 of them I bought they didn’t have in my size the website told me after I bought them they haven’t updated there website for months be careful with this website!!"
"The worst experience have had with Lollicouture. No confirmation email, no customer service, no one ever answers the phone or it goes to a voicemail recording and then hangs up so you cant leave a message. Total waste of time! Thank god i paid with paypal and am now in a dispute to get my money refunded. "
"The worst, terrible product, billed my card multiple times with no authorization, terrible and rude customer service. "
"This is the worst company I've ever dealt with save yourself time and money and stay away from them because they will steal your money"
"Your fuqin company should not be allowed to do business!!!! In America or any other dayum country!!
You all are a bunch of fuqin inbecile's posing to be an honest company.
I sent you all three fuqin request to return two items that were waaay too small, which let me know that you are not an American company!
You are an Asian company posing as if you are in the United States, which explain why it takes your packages two weeks to arrive EVEN AFTER YOU CHARGE your damn customers two day shipping.
If I have anything to do with it, I am going to make sure your company is on blast. I am starting with the media. No company should be allowed to take advantage of hard working and honest paying customers who utilize the internet for ordering. There has to be some law in place to stop this kinda bullshyt from azzholes such as Lollifuq'eupCouture!
And I don't even know why you ask for any of my personal information on your contact page because you know DAYUM WELL YOU WILL NEVER CONTACT A CUSTOMER!!
"
"This is my first time EVER WRITING A COMMENT/REVIEW ON ANY Company and I use the word comapny very loosely. THEY ****, REALLY, REALLY CHEAP LOOKING. The persons that wrote the good comments must either work for this company or are family members of the ones that do work there. The shoes were late and when I opened the box and instead of leather shoes they are some flimsy fabric that cannot even pass for pleather. What person has you on hold for 1 hr and 47 minutes to tell you no refunds or exchanges after a certain date when the shoes came almost 2 months after you order them. I'll tell you what kind of company, ONES THAT ARE ON THE PHONE ALL DAY LONG TRYING TO EXPLAIN DIS SATISFIED CUSTOMERS THAT WANT THEIR MONEY BACK FOR PRODUCTS THAT ARE NOT AS PICTURED OR PERSONS RECEIVING FAULTY PRODUCTS. I pray that everyone can read this comment and hopefully put these kinds of fraudulent, cheap, misleading manufacturing business out of business. I ordered two pair of shoes from these thieves but the have taken advantage of the wrong one. My family friend is an Attorney and I will make sure we get the process started as soon as possible for a class action case against this company and their faulty and misleading practices. To many of these companys think they can treat people any kind of way and no one will do anything to fight against them, well they have meet their match this time."
"Simply put: I ordered a maxi in April and it's now June. I was promised the item shipped, it hadn't been. I was promised the item cost would be refunded, it still hasn't been.
Why is this so difficult? I will never, ever purchase from you again. "
"Took forever. Had to keep contacting them to ask where my order was. Quality is trash. Never ordering from y'all again."
"I was looking to buy my prom shoes from Lollicouture and found cute gold heels for $15. When I went to purchase them, shipping was $13. This seemed a little much, but I went ahead and purchased them. After promising to be delivered within 24 hours, the shoes were delivered 10 days later. When the shoes came in they weren't gold, they were rose gold and they didn't fit. When I called to ask about returning them, I had to wait for an approval. I was denied an approval to return them without any reason why. Basically anything you purchase from there is final sale even though they say you can return. The customer service was extremely rude and basically hung up on me. I will never purchase anything from them again. I would advise anyone thinking about purchasing from them to rethink because you aren't guaranteed what you get plus there is no assurance you can get a refund. They aren't legitimate and take your money without making sure the customer is satisfied. NEVER PURCHASE ANYTHING FROM LOLLICOUTURE!!!!!!!!!"
"I nEver received my shoes nor the money back for them"
"Honestly, I'm not sure why this website gets so many negative reviews. I read the reviews right after I had already placed my order and it made me really nervous. If I had read them before I ordered, sadly I probably would've never placed an order. I ordered a pair of knee high boots from them and accidentally ordered a size 8 when I wanted a size 7 1/2. I called customer service the next day and they changed it to a 7 1/2 for me with no problem. I got the boots in today and they are PERFECT! They are everything I expected and more. The only thing stopping me from giving them a 5 star review is the fact that I did have to wait 30 minutes on the line to speak to someone and I was the first caller. However, when I did get someone on the line, they were very kind and solved my problem quickly. I would definitely order again. "
"Sizing not accurate, cheap material "
"Very have with the sandles i bought They are made very well. For the price I thought the shoes would fall apart. It has been months and they are holding up well"
"GREAT shades for a GREAT price! LOVE my new sunglasses!"
"Please DO NOT WASTE any of your time with these people. I ordered a jumpsuit and before the order shipped I sent a request to have the order cancelled, this was because I realized I would not get it time for the event. They replied and said they were not sure they can stop the order... meanwhile it was not charged yet.THAT WAS A LIE!!! I do not believe any effort was made to cancel my order. I had to constantly reach out to find out about my return and refund, only in the end to be issued a credit. AND TO TOP IT OFF!!! I paid for express that didn't come when needed. I would have kept the item if it was the RIGHT item but it wasn't and with all this I cannot get my money back!!! they issued me a store credit!!!! I don't want NOTHING from these SCAMMERS!!!!!. WASTE of TIME and MONEY!!!"