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Product & services pricing
4.30/5
Chance of future purchase:
4.19/5
Shipping & packaging:
4.15/5
Customer service:
4.66/5
Return/Replacement policy:
4.43/5

4/5

2024-04-03

Buena

"Excelente atención. Con muy buenos resultados no me gusto el producto que escogí sin embargo son atentos y responden rápido "

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5/5

2024-04-03

Refund for wrong size

" Delt with by Coruncanius most excellent service couldn't ask for a better costume service this person deserves a promotion for the professionalism on there end thank you once again Coruncanius.
Mr N Wohler.
"

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5/5

2024-04-03

Great service

"Was delighted with the service and result I got from Coruncanius with a problem I had. He went out of his way to sort out the problem and come back with a result I was most happy with. Definitely give him the thumbs up for the help I got "

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Verified
4/5

2024-04-02

experiences

"All in one the purchase was acceptable. Just, as expected, the quality/size is not always top.
Luckily, we are many and things found its owner.
"

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Verified
5/5

2024-04-02

Top products

"Quality product and good info about the delivry"

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Verified
5/5

2024-04-02

I love it!

"I by a smart watch and it arrives at time"

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Verified
3/5

2024-03-26

inxu

"Jope, mis tellisin oli avar ja vastas numbrile. Saapad on head võib olla natuke väikesed. Aga punane vest kahjuks oli väike number ja õmmeldud valetpidi taskuga."

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5/5

2024-03-31

A+ Customer Service

"I was not pleased with a purchase. I contacted Lightin box and the associate immediately refunded my money. No hassles. Very pleased."

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5/5

2024-03-30

Best customer service.

"Rui Machado is the best.
Solved my case proffessionaly and in timely manner. He gives me confidence to do business with LightInTheBox again in the future.
I love doing business with you, keep up the good work guys.
"

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Verified
5/5

2024-03-30

To be trusted, it's worthy!

"Good in trends products. True and fair presentation on the website. One of the best ratio price-quality on the web. Good client services and communication. Fast delivery. You're the best!"

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5/5

2024-03-29

Great help

"I had problems with the order - wrong size. A customer service person - Ghazi - helped me a lot in returning the products. Everything happened without any problems. Thank you very much, Ghazi!"

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5/5

2024-03-27

Excellent Customer Service!

"I was helped by Youssef who solved my problem very efficiently! :)"


5/5

2024-03-27

Beautiful Dress!

"The dress I ordered was beautiful but it didn’t fit due to a deformity in my back. Elenora was wonderful in helping me obtain a refund. "

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Verified
1/5

2024-03-26

Delay in shipment and not items where available

"It was such a bad experience and two items were canceled after the delay without my approval and I still did not get my money refunded more than 21 days "


Rep reply posted 2024-03-27
A rep from LightInTheBox, LightInTheBox, has responded:

“Dear customer,

This is Megha, supervisor of customer service, Lightinthebox.

We sincerely apologize for what happened. We honor you as our valued customer, and we honestly hope you can have an outstanding shopping experience here.

In order to solve your problem, would you please provide your e-mail address used in purchase and order number, so that we can target to arrange a solution as soon as possible?

Sincerely
Megha
Customer Service”


Verified
5/5

2024-03-26

Leverans

"Snabb leverans och bra
material.
"

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