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Product & services pricing
4.34/5
Chance of future purchase:
4.28/5
Shipping & packaging:
4.22/5
Customer service:
4.69/5
Return/Replacement policy:
4.48/5

5/5

2024-04-15

Very nice

"Excellent product. Highly recommend... Very very satisfying "

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5/5

2024-04-15

Review

"Very nice shopping site.on time delivery.product very nice."

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5/5

2024-04-15

Very good experience

"Good experience thank you very much."

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5/5

2024-04-15

Lightinthebox review

"Light in the box is amazing...very informative and useful...Thank you for sharing with us.."

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5/5

2024-04-15

An extraordinary efficient and customer friendly service!

"Unfortunately the parcel didn't arrive like expected. It must have been lost on it way to me. But your customer service did an extraordinary effort both in time and result to solve the problem to the best for me as the customer. This was really fantastic and something I won't forget. Thanks!"

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5/5

2024-04-14

Returns

"Sent some items back n a lovely person called Coruncanius helped me with the postage, what a kind n helpful person. Thank u again"

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4/5

2024-04-13

Quick response

"Based on a reported quality issue, I received quick response. Eleonora handled the case very well and I got at the end a complete refund of the purchasing price."

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5/5

2024-04-12

Good Customer Service

"I placed an order for several garments with LightInTheBox. Despite having carefully reviewed their sizing charts before ordering, two of the items I ordered did not fit. I requested an exchange for one and a full refund for the other. Although I was initially upset because they asked me to "measure" the garments and send them pics, I went through with this request in order to comply with their return policy. After doing so, I received a reply THE NEXT DAY telling me that they had granted me a full refund on both garments and didn't even request that I return the initial ill fitting garments. Therefore, I was very satisfied with the way "Andrei" handled my return/refund. The clothing was of good quality and I liked everything else that was sent. Thanks much to LightInTheBox for their quick resolution of the problem! "

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5/5

2024-04-11

Professional, friendly and very responsive

"Amira Mostafa handled my complaint and was able to rectify the issue promptly.

Thank-you
"

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5/5

2024-04-10

Mens shorts

"I was not familiar with the sizing requirements so I ordered my usual size. Had to return for the new size. Coruncanius was most courteous and helpful. Quickly resolved my issue."

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5/5

2024-04-09

Very good

" website. Here at low price and on time delivery"

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5/5

2024-04-09

Best customer service

"

LightInTheBox offers a fantastic shopping experience with a vast array of products ranging from clothing to electronics. The worldwide shipping ensures accessibility, while the quality of items and customer service exceed expectations. Whether it's a wedding gown or a tech gadget, LightInTheBox delivers with reliability and affordability.
"

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5/5

2024-04-09

Amazing product

"According to the carrier company they delivered my package, but I didn't receive it. I searched the surroundings of the house, asked the neighbourghs...no package to be found. I was very lucky Luis received my mail in which I explaned my problem. He was very understanding, patiënt and helpful and solved my problem very quickly"

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5/5

2024-04-08

Satisfied Customer

"I requested a refund because of a size error; I reached out to the seller for assistance, and Amira Mostafa helped me tremendously! Amira provided several options to correct my issues. I decided to take the refund and was able to keep the tops!! Great experience!"

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5/5

2024-04-07

Great customer service

"Coruncanius was a great help in fixing my problem with my order when they sent me the wrong colour . So friendly and understanding . Always have had excellent customer service and this was no exception My concerns were promptly resolved which gives me no hesitation to order again. Thank you for all your help Coruncanius!! "

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