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5.00/5
Chance of future purchase:
5.00/5
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5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5


5/5

2023-11-28

top-notch service

"We had a very positive experience on our first claim with Liberty Home Guard. The process was easy and carefree. I filed the claim online via the app, letting them know I needed help with our toilet. They got me a plumber the next day and everything went well and was paid for in full by them."

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5/5

2023-11-07

Great experience!

"The technician that Liberty dispatched to our claim repaired our heating system in less than one hour. The entire claim experience with Liberty was great and their personnel answered all of our questions throughout the process. I am very happy with the service provided."

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5/5

2023-10-30

Тop level of service!

"Four days after moving into my house we had two pipes start leaking. Thankfully my realtor had the presence of mind to gift us a home warranty from Liberty Home Guard with our home purchase, so I called them to set me up with a plumber. Mark, Liberty Home Guard’s plumber, was at my house at 8am THE NEXT morning! He quickly fixed the leaks and the entire cost of the job was covered by Liberty Home Guard. If this is a good indicator of their level of service, I will certainly be renewing next year.
"


5/5

2023-10-27

Excellent customer service

"My dryer stopped turning on so I filed a claim with Liberty on their app. Everything proceeded smoothly. Contractor came a day or two later and fixed it. I’m not sure what he did exactly but his attitude was great. My other claims were similarly positive as well."

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5/5

2023-10-23

Excellent experience!!

"My microwave oven started giving us trouble about two months ago and it kept getting worse. I called Liberty Home Guard and a very nice agent, Gianka helped us out. Liberty then decided not to even look to repair the item, which was great because it was very old, and just shipped us a new unit that was a considerable upgrade from our current one. An appliance repairman arrived 3 days after we submitted the claim and installed the new microwave. Smoothest experience I’ve ever had with a home warranty company."

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5/5

2023-10-20

Thank you

"Our morning began with a malfunctioning garage door opener and then later that day our dishwasher broke. We spoke with a lovely agent whose name was Dayja and she did a great job filing both our claims for us. The next day we had a contractor fix our garage door opener and the day after an appliance specialist came and fixed our dishwasher. Both claims were fully covered, effectively saving us more than we spent on the entire home warranty for the year. We called in after the dishwasher was fixed and decided to upgrade to their five year plan. Thank you to Dayja and the entire Liberty Home Guard team. You saved us a huge headache."

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5/5

2023-10-07

It's a smart choice

"Their service providers are much better then the ones I would find when I had to deal with all the repair work on my own. It’s been a huge upgrade having them. Both convenient and a wise investment in terms of savings. It's a smart choice for anyone that owns a home.
"

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5/5

2023-09-27

5 / 5

"The System Guard plan we purchased through Liberty has proven out as a great investment for us. We’re in our third year of coverage with them and they’ve operated professionally throughout our time as clients of theirs. By my estimates, we’ve saved about $9,500 over the years, after accounting for our premiums and deductibles. I highly suggest you give them a call if you are interested in a quality home warranty to help you with any repairs or home maintenance issues you may have."

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5/5

2023-09-24

Brilliant service

"I remember I was talking to my friend about home warranty companies and my main concern was that non really honored their commitments, based on my past experiences with two different home warranty companies. She told me that Liberty was completely different than any other home warranty company she experienced in the past, so I decided to give them a shot. She was right. Every claim I’ve filed throughout the past seven years was always handled properly by them. No games or runaround. I appreciate their services very much.
"

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5/5

2023-09-19

Best home warranty company

"I am absolutely happy with the total home guard protection plan I bought through Liberty. I called in when my garage door opener got stuck. I ended up speaking with Lily who was so helpful and very sweet. Right away she assigned and was able to dispatch a specialist who came to my place ninety minutes later. The specialist was very polite and nice and came prepared with all the necessary parts and tools. I know because he explained the issue and how he was fixing it, and he did in fact resolve it during that visit. Liberty Home Guard covered the entire cost of the repair, which was great to see a warranty company deliver on their promises, hassle-free. In my opinion they are truly the best home warranty in the market."

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5/5

2023-09-18

Great customer service!

"I had the pleasure recently to get on a call and speak with their agent Lorraine. She handled my claim immediately. She was an exemplary professional, thorough, patient and so pleasant to deal with. The Liberty Home Guard technician fixed the problem with my AC quickly. I appreciated the help and how easy it was to file the claim."

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5/5

2023-09-17

Best home warranty company!

"Liberty Home Guard is the absolute best home warranty company out there! I have never experienced a home warranty company handle claims so promptly and efficiently. They genuinely care and have always done above and beyond to help us out!
"

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5/5

2023-09-16

Excellent customer service!

"When I needed to fix my Microwave, I called Liberty and was connected with Abigail who was lovely. She really did such a good job handling my claim. She patiently listened, understood my situation and managed to expedite delivery of a brand new microwave to my house without any hassle or hurdles to jump through. The new microwave is also a major upgrade from my previous one which is a nice bonus."

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5/5

2023-09-05

A real help.

"By far the best home warranty company out there. I had an a ton of issues with the electrical system in my house last month and Liberty took care of every single one. They had everything resolved very quickly (within 2 weeks where other electricians were telling me it would take months to fix) and they covered about 75% of the entire cost of the job (which was in the thousands). They’ve been a real help to me and my family.
"

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5/5

2023-08-31

They are the best in the business in my opinion!

"Liberty Home Guard’s coverage has been a game-changer for me and my family. They have a great product. They work quickly, have many different ways you as a customer can make use of their platform. For example, when my fridge stopped working, I filed a claim online and dispatched a skilled repairman the same day to fix the issue. On the flip side, when our oven was working fine, we asked Liberty if they could help us get it replaced because we wanted an upgrade. They got us a beautiful new oven for $700 off what Costco was charging for the same unit. The entire process both times was totally hassle-free, and I didn't have to worry about expensive repair costs. They are the best in the business in my opinion!"

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