ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2010-08-17

"I would just like to say how prompt the service was. I tried a guy in Edmonton and did not even get a response. The service was great and I would recommend Laptop Parts Experts to anyone. They truly are EXPERTS.
Thank You again. Todd
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-08-16

"Order handling was fast, and email communication was especially informative and timely. Very good!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-07-28

"Laptop Parts Expert sent the right part very quickly and communicated frequently through email to let me know the status of my order. I would order from them again and recommend them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-07-01

"I'm on my computer all the time. Eventually, many of the keys were worn away and the "F" key was temperamental, but I wasn't going to replace the keyboard (and frankly didn't know it could be done on a laptop or that I could do it, anyway). Then a flying bird hit it with a berry and I killed the "I" key wiping the delicate mechanism down, and I went searching. First I found you can do it yourself via Youtube, then I went looking for the part and found Laptop Parts Experts - the only store that appeared to have the exact part for my particular Laptop. I ordered the part. The only screwup was they sent me the wrong Fedex tracking number but that was soon resolved and it was en-route anyway. I got it within 5 days (ground shipping). During the installation, we forgot to remove a screw and basically broke the old keyboard out but was unaware we had and we thought we had the wrong part...long story short, after finally getting the pics we sent him of the new keyboard and the old, Ariel called me to tell me after viewing them, we had the right keyboard afterall (he had already emailed me a FedEx shipping label to return the part), and that we had broken ours removing it, explained what to do to remove the broken screw and install the new keyboard. He also sent us a PDF parts installation book for my specific laptop that all the Googling I had done did not turn up. So now if I have to replace other parts, I have the instruction book to do it and the store where I can know I can get the right part at a good price. Highly recommend this store for all your parts needs. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-06-11

"The transaction couldn't have gone any smoother. I was able to quickly find the part I needed, order, and track progress. It arrived when promised and worked like a charm. Thanks, and I certainly know where to go for parts in the future!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-06-09

"Although I have used a computer for years, I have little knowledge of how it really works. I knew that I needed more memory and could not get a specific quote or a straight answer from local computer repair shops.
I contacted this company and inquired about a memory upgrade for my laptop last week. I spoke to Ariel on the phone, sent him photos of my laptop (at his suggestion) and asked relevant questions. He was extremely helpful, answering immediately, told me exactly the part I needed and I purchased it.
Today the part arrived, and I popped the 1 GB upgrade into the slot as told, and feel like I have a new computer!!
I could not be happier with this experience. The extra effort taken by Ariel was definitely above and beyond the norm.
I recommend laptoppartsexpert.com without reservation.
Faith
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-05-14

"I needed to repair my son’s Sony VAIO laptop. He had spilt some kind of liquid on his laptop at college and the keyboard became non-functional. While it was still under warranty the Sony repair person said that damage from spillage was not covered and a new keyboard would cost over $100 dollars plus labor. I found Laptoppartsexpert website and ordered a replacement keyboard for less than half the price quoted by Sony and received it in 5 days. It took only 20 minutes to replace it and it is working flawlessly. I will definitely do business with Laptop Parts Expert in the future should I need any hardware for my 3 laptops."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-04-22

"After much searching, I found the keyboard I needed for my laptop here, at a terrific price. They shipped the same day, lightning fast. The part arrived very well-packed and works perfectly.
I also really like their website's search function, very easy to navigate and find what you're looking for. They also ask you to verify your make & model as a double-check, which is very conscientious.
Great product, great price, great service.
I highly recommend Laptop Parts Expert.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-03-26

"To Whom It May Concern:

I ordered a new keyboard for my laptop. Your company is absolutely fantastic! I had it shipped to my office, and billed to my home. Someone from your company called me just to make sure it was ok. (Amazing customer care)

The following day I got an e-mail that my order was in process, then another to let me know it shipped, and still a third with the tracking number.

When I returned from my business trip the keyboard was waiting on my desk. I took my laptop to my IT dept. they installed it for me and its perfect.

Its very uncommon in this world, to find a company that is as customer friendly and capable as yours. I was to say the least amazed.

It was a complete pleasure dealing with your company. I have bragged about you to several of my colleagues.

Thank you, for the wonderful service.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-03-19

"Best place to shop for laptop parts! They have parts for every laptop imaginable and the part is easy to find on their site. Customer service is superb, they will answer a question in a matter of minutes and shipping is lightening fast. Prices are more than reasonable. I highly recommend laptoppartsexpert.com for all your laptop needs!
Jennifer
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-02-15

"I bought a new keyboard that arrived damaged from shipping. (It was well-packed too; I would certainly place the blame on poor handling by FEDEX.) I called to ask about a replacement, and one was shipped the very next day - no hassle, very friendly. When i first ordered, they also checked with me because my shipping and billing addresses were different. Fantastic company; I've been made a lifelong customer."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-02-12

"Outstanding service. Quick and efficient order processing. Immediate delivery. Great communication. Quality product and even better quality interactions. A+ all around!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-01-27

"What a great find. I needed a very hard to find replacement keyboard for my laptop. They had the correct part, sent it quickly and it works great. It is great to deal with a company that knows what they are selling and responds quickly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-01-25

"Ditto to this comment....My first purchase from these folks, and the experience could not have been better. Outstanding price, communications, shipping (to include excellent packaging). Outstanding organization.

I ordered an auto adapter for my laptop but experienced a problem with it. They were very quick to respond and sent me an upgraded adapter the same day. Works like a champ.

Jeremy was very upfront and helpful with my problem. It was a pleasure to work and deal with this company. Believe me you can not go wrong doing business with them. I give them an AAA plus rating.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-01-07

"Accurate description, best price and fast delivery."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A