" I am always weary of ordering computer parts online as I know there are a lot of ripoffs out there. I have ordered from this site in the past and was pleased, so when I needed a laptop display, I inquired. Jeremy was very helpful and knew exactly what I needed. The price was good and it got here in no time! The display arrive today and it fit perfectly..Many thanks as I am pleased as I was before.. Keep up the good work guys..."

"I ordered a replacement keyboard for my laptop, and was shipped the same day, arrived the next one. the service was great, fast and easy. and the product works like a charm.

definitely will buy again here."

"Call Arial on Thursday at 5pm EDT and had a replacement part on my steps Friday morning by 9:30am! Will definitely use these guys again!"

"These guys rock! I needed a new keyboard for my older Compaq laptop, and I dreaded having to deal with an unknown off shore company. They had it in stock for $25 and I received it in two days. Packaging was excellent. Customer service was excellent. Haven't had time to install it, yet, but I'm not expecting any problems.

It's great to find a good, reliable U.S. based source for replacement parts with a toll free phone to boot."

"I bought a replacement laptop keyboard from these people. It came, was installed, and then found it was improperly assembled. I called the store, and they immediately shipped another keyboard, free of charges to me. Great to do business with people that take care of customers this well."

"Had a very positive experience with Laptop Parts Expert. My order was shipped very fast, was packed well and was exactly as described. Will definitely be using them in the future. "

"Great service and reasonable price. I needed a keyboard for my laptop and the one they shipped had a problem with a different key. I emailed, got an immediate response and a replacement really fast. Finally someone who trusts a customer and understands urgency. Everyone should be like these guys. A real pleasure despite the hiccup."

"Quick answers to questions but everything I've ordered is always backordered (Adding almost a week to the shipping time)."

"I own a computer repair business and a customer brought in a Toshiba laptop with a special backlit keyboard.
After doing a quick search online, I found the exact keyboard and even verified it was the right one (because there are US layout keyboards and UK layout in this particular model that share most of the same P/N)-This was NOT LaptopPartsExpert, it was another online retailer.

I received the wrong keyboard (UK layout, even though the description said it was US layout and despite my verification, so I sent it back to them for a refund, meanwhile, I had an upset customer that wanted his computer asap.

I contacted LaptopPartsExpress (which is what I should have done in the first place) and made an order for the correct keyboard as per part number listed on the website.
Only a couple days later (VERY fast shipping!), I was horrified to find the UK keyboard in the box. I immediately called and spoke with Jeremy at LaptopPartsExpress with my concern over losing a customer over two failed attempts at retrieving a replacement keyboard, and he jumped right on it.

Jeremy cross-shipped the correct keyboard without additional charge (and apologized profusely for the mistake) and I had it in my hand the day after, which made my customer happy.

All in all, I should have just gone straight to LaptopPartsExperts in the first place. They've taken good care of me in the past and as I grow the laptop repair side of my business, LaptopPartsExperts will get more of my business!
"

"Laptop Parts Expert was lightning fast with technical help and questions on products. Shipping was quick and the packaging was more than sufficient. I am so far pleased with the product, though I have not installed it on my laptop as of yet. Prices are also very agreeable and affordable for the high quality products they offer. Overall, I give this company five stars. Their customer service is absolutely excellent!"

"I recommend this company. I don't normally give feedback using reviews but Jeremy really did come through. I had both email and phone contact with the guy there who said his name was Jeremy. I had a very hard time finding a part for my HP (which I'll never buy an HP again!). Anyway, even a local repair franchise in Columbus Ohio could not fix my laptop because they couldn't find the LCD cable - HP no long sold it and the laptop is only 3 years old. Jeremy at Laptop Parts Expert assured me he could get the right part and he did. He was very prompt with his return emails and the part was delivered when he said it was. He sent email with the FedEx tracking number so I was able to follow it until it was delivered. I would recommend this company. I'm very leary of buying over the internet and was skeptical in this case - but again, they delivered, the part worked great - and, I'd buy from them again if needed."

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"Wow! great company searched for months for a part i needed and kept me updated, explained the possibilities of finding the part good and bad and then found it shipped to me without charging too much of a premium for a part not able to be found on the web by me. Turned out it was the right part but didn't fix my laptop's problem and they took the special order back and i only had to pay return shipping for a part i special ordered. what great service from jeremy at laptop parts expert"

"The key board on my Sony Lap Top went nuts and the guys at Lap top Parts Experts found me a replacement keyboard (no one esle could) for 1/5 the cost of an OEM part.

Great price, frendly knowledgable service, shipped within an hour of my call AND love the FedEx tracking link send to me.

Thanks Ariel !! Prince Eric says Hi!
Not Floundering in PA !"

"Well since I cracked my LCD screen on my lap top, and since I messed up my key board, they had to be replaced. I looked around, priced around, and called around. Jeremy at Laptoppartsexpert.com was an awesome help. Reasonable prices too. So I ordered, figured it would take 2 weeks. I ordered my parts on Thursday, and on Tuesday UPS was knocking on my door. THANKS JEREMY!!! Very Pleased with the service!!!!"