"I am from Brazil and ordered a Hard Disk from Laptop Parts Expert, since my laptop was detecting a problem in it. The product has arrived in only 4 days. In perfect conditions. Excellent custom service !!! Good price !!! I strongly recommend them.
Luiz H A Rodrigues"
"I have been going through issues of compatibility for my laptop which caused me to waste over $50 for keyboards that just quite wouldnt fit. i eventually damaged them trying to make it work (thinking i was smart). i was skeptical of how inexpensive your product was in comparison to your competitors. i thought i was going to waste another $25 for my wife's laptop. when i got it, and put it in the unit, it fit like a glove. it was almost as if it was manufactured with the laptop. THANK YOU THANK YOU for perfect service, perfect product. You have a lifetime customer
and i will definitely recommend you to anybody who needs spare parts for their computers. i have finally resolved an issue that cost me severe grief thanks to your company. thank you again.
"
"I had problems getting my order to go through with LPE (I have an APO address). Every time I sent a request for help, they responded quickly. I contacted them several times and they were always helpful. My order is on its way. They have the best customer service I've seen in a long time and they could teach other companies how to effectively deal with the public. I won't hesitate to buy from them again, or send my friends to them."
"I've ordered from LPE before, so when my client's laptop screen was
acting funny, I called sales and spoke with Ariel about ordering an
inverter. He was knowledgeable and helpful, quoted good prices on both
the inverter and a new LCD, and recommended a couple of quick diagnosis
tests.
With Ariel's help, I was able to save time diagnosing the problem, and
in turn save my client money. This kind of professional courtesy is
greatly appreciated.
Thank you, and I will certainly be coming back to LPE in the future!"
"Had to order a replacement keyboard for a Sony Vaio VGN-FW series laptop, looked around for the best price and found these guys. I'd never heard of them so I checked out their BBB information and decided to take a chance as the KB and shipping was less than more well known retailers.
Delivered part was exactly what I ordered in perfect shape and condition. Fast shipping, working product and no problems what so ever. Wouldn't hesitate to do more business with them in the future."
"amazingly quick service and responsive. i was skeptical at first to try a new store online but now my insecurities about this particular store have been calmed. i would absolutely purchase future needs here again"
"I order a keyboard from them, and it arrived damaged. I sent them an email and got a call within ten minutes, telling em that they were sending me a free replacement, Next Day Fedex.
I am nicely surprised and very satisfied with their response and their attention to detail.
I will definitely buy from them again."
"Our company utilizes Laptop Parts Expert for all our laptop needs, great service with a super quick turn around!"
"i ordered a new keyboard for my toshiba laptop. super fast shipping and great product fit perfectly and works great"
"Great job! Ordered online on Saturday and even with a paypal error that kept the order from going through til Monday, I still had the keyboard on Tuesday. Myself and my client that very much wanted his notebook back are very pleased."
"Your service is awesome. I received my Acer Aspire One LCD replacement display right on schedule. Ordered on 3/1/11; arrived on 3/4/11. I have installed the new display and it works perfectly.
Thanks for your outstanding service.
"
"Excellent Merchant. Definitely worth fixing it yourself with these folks supporting you. I broke a key on my netbook and ordered the part online. Overlay had changed from the Mfg, so my contact walked me through the easy solution of swapping the overlay. Best of both worlds - new keyboard and the original overlay. I'd definitely keep these folks on the top of the goto list when in need of parts of any kind.
"
"Great company. Shipping was fast and the company went out of their way to accomodate my "special" shipping request... FREE! product was as described."
"Ordered a replacement laptop screen on 1/24, and it arrived on 1/29. Free ground shipping, too. Nicely packed in a sturdy box with plenty of bubble wrap. Received email updates every step along the way. It was a very good experience. I wouldn't hesitate to order from them again."
"i originally ordered laptop keyboard sent by FedEx broken. got in touch with customer service and they responded quickly and replaced the keyboard no questions asked. great service"