ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.17/5
Chance of future purchase:
3.34/5
Shipping & packaging:
4.17/5
Customer service:
3.34/5
Return/Replacement policy:
2.50/5

5/5

2021-07-24

Great selection and service

"Highly recommended. I ordered the wrong battery. They accepted the return gracefully and helped me identify the right battery. They shipped it quickly and it works well."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-07-21

New buyer, fast service

"I've never used Laptop Express but am happy with the response and quick shipping of my purchase. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-07-19

Satisfaction

"I had no issues with my order. The item was as expected."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-07-15

so happy

"works perfect im so happy "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-07-09

Re-energized my Dell laptop!

"The right battery for my 10 yr/old Dell. It arrive quickly with all the information and instructions for an efficient replacement. Kudos!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-07-07

"Easy to purchase, good quality, delivery fast. I would definitely recommend . "

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process

5/5

2021-07-07

Best ever

"The battery was an exact replacement and even came with exact tools. YEA! So easy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

4/5

2021-07-06

No tools

"Was expecting battery to come with the tools required (micro phillips and plastic pick tool for case removal) for installation, as other sellers provide. Other than that, satisfied with purchase. Shipping time should be greatly improved."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-07-02

2 early 2 to tell

"Really it came on time, popped it in and it worked! Let's hope battery lasts, as well as this great company..
Definitely will recommend to friends in the future.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-06-26

Great product

"I popped this right into my device and it worked immediately great product."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-06-24

New battery for old Roomba

"Was very pleased to find a battery replacement for a 10 year old Roomba. A little concerned about shipping costs due to battery weight but happily surprised to find shipping was included in a very reasonable price."


5/5

2021-06-09

Excellent service!

"I got exactly the battery I needed for my Dell laptop at a good price and received it quickly. Very happy customer!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-06-04

Resuscitated Old Toshiba

"My new battery and charger came relatively quickly to Hawaii and resuscitated my old Toshiba laptop. I love this laptop so I was very pleased to find Laptop Battery Express. Worth every penny to get my computer up and running again with the least amount of hassle. I’d recommend them to anyone. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

4/5

2021-06-04

Good product

"The battery was delivered quickly and was exactly what I needed.
My only issue was the price was too high.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-06-04

Great Service

"Ordered at 9:00 on a Sunday night and received it two days later on Tuesday. This was with the free shipping option, not a paid faster delivery.

Plus the battery has had a charge of 2-3 hours as opposed to the 1-2 hours advertised.

Laptop Battery Express has earned my business, do not hesitate to let them earn yours.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process