ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.44/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.38/5
Customer service:
3.75/5
Return/Replacement policy:
2.50/5

5/5

2022-01-06

Very Happy

"Easy ordering process. Found by computer model easily.
The free shipping option took only about ten or eleven days to arrive at my doorstep. During shipping I tracked my package to a city in route and it was delayed there for about three days. When I sent an email to the help email address provided in the order acknowledgement email, they responded by the next day with a satisfactory answer to my question.
The battery was a perfect fit with no issues.
Very pleased, thanks.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-12-24

WORKS GREAT

"BEEN LOOKING FOR THIS BATTERY FOREVER .. SO GLAD TO HAVE FOUND IT....THANK YOU"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-12-18

Perfect fit for half the price

"My Roomba finally died! I couldn’t believe I was able to find a battery and not only that it was half the price that the manufacturer required, including shipping! It came fast too. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-12-13

perfect fit and took full charge

"no issues, I'm a happy camper and my old Mac is doing great"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-12-13

Great products and service

"Laptop Battery Express had the battery I needed for my 13 year old Asus laptop and I received it in 2 days with their express ground shipping which they offered for a reasonable price. Their trouble shooting guide was also helpful in helping me discover that I need to update my battery management driver after updating to Windows 10 for my new battery to work."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-12-11

Great service and selection!

"The batteries came just as promised. They have such a wide selection as we had multiple computers to update with new batteries. Could not be happier!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

4/5

2021-12-11

No problems

"slow delivery from FED X ground- took longer than expected."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-11-29

Excellent experience!

"Ordering was easy and I received my battery exactly when it was stated it would arrive.
I would recommend Laptop Battery Express to all my family and friends.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-11-29

Reliable, Honest, and Fast

"Overnighted the new battery and it certainly arrived on time! I expect it to work as well as the first replacement they sent me last year... which, yes, I did fry after spilling wine on my laptop (>"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

3/5

2021-11-20

Battery works great, delivery was horrific. FedEx problem not Laptop Battery Express

"I ordered my battery on a Thursday and paid $90 overnight for delivery Friday. Stayed home Friday all day, missed a day of work, no package. Called Fed Ex; said it would come Saturday. Saturday nothing. Called Fed Ex, Monday guaranteed. No signature required (which it was originally!). Monday, I had to go to work, the guy came and didn't leave the package after they said they would. Called Fed Ex Monday night, I had to drive 40 minutes to the local distribution point, wait 90 minutes, get my package and drive 40 minutes back to work. Lost half a day."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-11-18

Happy I bought it. Same as HP battery it replaced

"It's an exact match for the HP battery it replaced. It installed easily.
This battery powers my laptop as long as my factory HP battery did when it was new. Shipping was on time.
"


5/5

2021-11-05

roomba battery

"charged the battery and it works great. shipping was fast, price was very reasonable and ordering was a breeze. Thanks yall"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-10-23

Worth The Money

"Paid a little more for this battery but it was genuine HP. I had previously order a replacement battery from Amazon and it died within 3 days of installing it. It had all the same specs and looked identical to my original battery except it was brand "O"."

Detailed Review Benchmark + -
Pricing of products and services

5/5

2021-10-16

Very satisfied

"Fast shipping, and battery works great!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-09-27

Quick delivery and Easy Installation

"I received my product quickly - much faster than I expected. The product was of high quality and well protected in it's packaging. I read the instructions, looked up a couple of Youtube video's, and was surprised at how fast, and safely, I was able to install my battery. I am happy with the product, and impressed with how well my old laptop is working. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process