ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.44/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.38/5
Customer service:
3.75/5
Return/Replacement policy:
2.50/5

5/5

2022-02-24

Battery for Dell Precision 5520

"Received on time. Had to buy a tool to take the screws out. Others provide a tool, but I needed an excuse to buy a new tool set anyway. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2022-02-16

GREAT BATTERY

"THE BATTERY WAS JUST WHAT MY LAPTOP NEEDED. WORKS GREAT AND WILL LAST OVER 5 HOURS."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

4/5

2022-02-10

Correct battery

"The battery arrived in a timely fashion, was the correct size and works. I discovered, however, that it requires a charger that is different from the one for the old battery."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

3/5

2022-02-09

Slow delivery and wrong battery

"The company seems great, and the battery shipped quickly, but it took 8 days for a simple battery to travel from Ohio to Georgia, and that was via Fedex. When it did get here, it was a similar battery for my HP laptop, but not the correct one, and it did not fit. The online tool on the company page steered me in the wrong direction and gave me bad info after I put in my laptop model and serial number. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-02-08

So far, so good. Very pleased with service.

"The battery I needed was unavailable from Dell. I found what I needed on Amazon but was put off by numerous sellers receiving complaints of batteries arriving DOA, battery swelling after a few months and rapidly diminishing performance of the battery. I decided I wanted to order from an actual company that does this, and Laptop Battery Express did not disappoint. Selection and ordering were easy. I ordered it standard delivery and it arrived earlier than promised. I have had the battery installed for about a week and so far, it is performing beautifully; I have no complaints."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2022-02-04

"It was easy to buy the right battery and it camo on time"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2022-01-30

got what I needed !

"I have an old IBM ThinkPad laptop (10+ years) with a dead battery, and I wanted to find a new replacement battery. Laptop Battery Express had one in stock and shipped it promptly. Great quality and customer service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-01-23

Batteries arrived very much sooner than anticipated!

"Your team is amazing and really exceeded our expectations. Your customer service team called me to let me know when my batteries would be received and offered to change shipping if I needed them earlier. No company gets computer equipment, much less batteries, to our island in the middle of the ocean as fast as you do. We received the batteries sooner than we thought we would and were able to make our internal customer very happy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-01-23

Awesome

"My Dell laptop stopped charging and would only work when plugged in. Tried Dell first and they sent me the wrong battery. With no instructions and no tools. Dell wouldn’t exchange the wrong battery they sent me but they did allow me to return it. Come to find out Dell doesn’t sell replacement batteries for my laptop. And I didn’t have the correct part number but I am so glad I found that and Laptop Battery Express using Google Search. The battery came quickly with tools and instructions. It was an easy affordable fix. Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2022-01-21

Very Satisfied Customer

"I’m not a computer person, but when my Dell laptop stopped charging and that white light started blinking constantly and the computer wouldn’t work at all without being plugged in, I thought I would try to replace the battery myself rather than take it to a repair shop like I had done years before when this same thing had happened. A bit of googling led me to Laptop Battery Express where I found and ordered the battery I needed. Everything went smoothly with purchase and delivery. They even included two little screwdrivers that would be needed to open up this specific laptop. They even included a helpful instruction sheet about how you should discharge your battery over the first week and then beyond in order to condition your battery for optimal performance. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2022-01-20

Great battery

"I ordered a battery for my Room and that is about 15 years old. The order came quickly and accurately. Will order from them again when I need any other battery. "


5/5

2022-01-20

As good as online shopping gets.

"Easy to find the correct battery using their information and competitively priced. I found some for a few dollars less, but didn't want to gamble. Turned out I made the right choice. I was a good battery, the correct one and easy to swap out. But most important, they were the company that had the fasted shipping. I needed it so badly, I might have been tempted with a faster shipper, but you do not need to. This was here in a few short days. Don't gamble or look elsewhere.

"


5/5

2022-01-19

Great Batteries

"Batteries for all laptops. Better and cheaper than buying manufacturers batteries. With appreciative service and support. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-01-18

Great deal

"My husband recently told me he needed a new battery for his laptop. This laptop is 15 years or more old. I didn't even think we would find one, much less get such a great deal. But there it was, and a great price too. It got here quickly, and with instructions on how to charge the battery. We are very impressed with all aspects. If we ever are in need of another battery we know where to look, Laptop Battery Express!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

1/5

2022-01-11

So bad

"Do not waste your money the battery doesn’t charge "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges