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1/5

2023-02-16

They don't pay their bill.

"Very bad experience, they owe money and they don't pay. nobody can run a business without paying their bill. they are going to close very soon, the investors are already in there office for a couple months already.


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1/5

2022-05-19

DO NOT PURCHASE ANYTHING!

"DO NOT ORDER FROM THIS FRAUDULENT COMPANY! Less than an hour ago I purchased a set of deck and stair lighting from LTD Commodities LLC.. When I found a similar and better rated product I immediately contacted them to cancel my order, (LITERALLY 15 MINUTES LATER) I was told @ 8:30am, that the order had not entered into their system and to call them back in 20 minutes, and then they would be able to do so. I called them back at 9:00 am and was told that unfortunately, the product was already processed and they couldn’t cancel the order or remove the purchase from my credit card. After repeatedly being told by this representative and then her supervisor I was told the same thing. When I made it clear that I would rescind the charge with my credit card company and report the charge as fraudulent, the supervisor ended the call by asking if there was anything else she could help me with. I said “sure, direct me to your review page!” BEWARE OF THIS sneaky practice! "

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1/5

2021-03-25

Never Again will I deal with this company

"Horrible, buyer beware, I checked out my items via PayPal then LTD Commodities only charge a small portion of the payment to PayPal. Then then told me they would send the remaining balance to collections if I did not provide them with my bank account, after shipping the items. They also told me if I return the items I would have to pay for shipping back to them, which was very high priced. I tried to contact customer support via online chat and by phone several times, about 4 times; they were never available. I ended up writing an email that they finally responded to by telling me to write a check. Which I did. But I will never buy from them again.
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1/5

2021-03-23

Item not shipped after 2 months no communication

"When chatting with agent was told nothing they can do. I waited forever for an Easter decoration that was back in stock 3 weeks after Easter. There was no sympathy for poor communication ans customer service. "

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1/5

2020-08-19

First time ordering from these people and my Last

"Got my dress I ordered washed and dried it and it fell apart, I had to fix and sew it and there customer service **** they hang up on you because they don't want to refund or credit you. DON'T RECOMMEND DOING BUSINESS WITH THESE PEOPLE"

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1/5

2019-11-29

Disappointed

"Do NOT, I repeat do NOT buy from this site unless you are 100% positive that you will not be returning the item. I had placed an order and then changed my mind within about 12 hours of me placing the order and I was told I still have to pay the $7.99 to return it once I receive the item. It hadn’t even left the facility yet but they couldn’t cancel the order. I will never be ordering from LTD again. "

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1/5

2019-11-22

Bad quality on product plus $7.99 to return.

"Don't buy in this Company. They put pictures in the Catalog that is not the same in the reality, if you want to return you have to pay for that $7.99. They don't care is the product is not the same or the color is not the same as the picture or the quality. You have to pay any way.
Don't lose your money. Find another way to buy with a responsible and professional company.
We are in 21 century. This company is really old fashion company, you can't do anything by yourself in the web. You have to call them for return or change or anything plus charge.
"

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5/5

2019-10-10

Love them!

"I have been shopping with them for many year and they never disappoint. I recently received a broken item and one item I realized I did not want. Instead of them having me return them and wait for new items - they sent new items to me and did not make me return them at all. "

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1/5

2019-07-22

Awful product quality and customer service.

"We bought a canopy and it was delivered broken. It took 4 weeks and 5 phone calls to get 2 pieces replaced.
Finally, we get it assembled. And less than 2 months later, it's breaking from dry rot, from the sun. The exact thing it's supposed to be used to shade our patio from! If I could do negative stars, I would.
Don't waste your money or your time!
"


1/5

2019-02-14

Customer service a d billing ****

"Overcharged me called 4 times,emailed and now got nasty letter from them for 23.00 because they can't figure it out.
They used to be great but it has changed.
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1/5

2019-02-09

Beware of "Perks"!

"I placed an order for several Christmas gifts for my grandchildren on December 8, 2018. Free shipping was offered on my order because I placed two orders over $100 each. Eventually, upon clicking the Free Shipping, unbeknownst to me, I signed up for LTD Perks. This evidently was a Free 30 day trial, and if not cancelled in 30 days I would be changed $14.95 each month. I never saw the "fine print" nor have I received emails stating what the Perks were so I didn't even know anything about such, until I saw $14.95 being taken out of my account each month! I am very disappointed in LTD Commodities for no clear indications of what this was or letting me know I had "signed up" for their Perks! I seriously doubt I will order from them again and I will be sure to let others know to "Beware!""

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1/5

2019-02-05

Primitive area rug☹️☹️☹️

"Very disappointed in the rug that I just received. Primitive area rug 833567-1RQA. I order quite often and I am usually very satisfied with my orders. I was very disappointed in the primitive area rug. Yes it is cheap and I paid for what you get. I personally would send it back but it’s not worth the return charge. The colors are deceiving in the picture . I would trash this rug. "

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1/5

2019-01-16

Terrible shipping

"I placed an order on December 2,2018 and still have not received it. Was NOT informed when ordering that the item is on back order. I’ve called 3 times and keep getting a different date it will ship. Customer service reps or supervisors don’t offer customers faster shipping in this situation like they don’t even care. Upper management should be trying to fix this on going problem. LTD reviews are terrible. "


1/5

2019-01-03

On 11/2/2018 I placed an order for 2 Marvel year by year books for Christmas gift

"On 11/2/2018 I placed an order for 2 Marvel year by year books for Christmas gift In the order summary it stated the books would be shipped 12/15/2018 on 12/21/2018 received email items would be shipped within 5 days. On 1/2/2018 on LTD website you can do a chat which I did. The customer services agent stated the items were going to be replacement. After thinking they should expedite my items I called asking for a supervisor after hearing the recording our catalog is more popular them expected wait time 10 minutes. After being contacted to Sue in customer support she tell me they will not be able to ship my items after I was told on the chat earlier they would. So my question what was this company going to do with my payment of $48.55. Yes refund me which take five days thieves i went to Amazon and purchase the same book I will mostly likely get the book from amazon sooner than this company will refund my money. Educated customers do not shop here. Worst services cgarcia5"

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1/5

2019-01-02

Wish I would have read reviews before today!

"I ordered Christmas gifts for my wife on 26 November 18. To date (1 Jan 19) I have not received any of them. I have been notified of a shipping date change four times now. The first date was ship by 18 Dec, the second 26 Dec, the third 28 Dec and now the fourth is 8 January. I will continue to wait on these items, but I will not order anything else from this company. I realize everyone has different experiences with this company, this is my first and last."