"The associate Meghan was persistent on finding the correct address for me since my place is fairly new . I finally got my item I will be ordering again and recommend friends and family to this site!"

" I was very pleased with the packaging that my purchase came in. It was very protected and secure!"

"Exact match. Click install. Fair price. Quick delivery. Warm and full sound.

Magical! ! !"

"The quality of their turntable styluses is great, the prices are good, and they deliver quickly with tracking. Plus their selection is fantastic!"

"Arrived in a short period of time. Was securely packaged and worked perfectly."

"Purchased a SAS Stylus, wanted to return but found that there is 25 to 30% restocking fee. Expressed my displeasure which was a mistake. LP Gear will not answer any of my requests through their contact page. Guess that's their reason for having the only way to contact then through their web page. Be aware !!!

6/17/2018 update - reading through all the reviews the major issue is with returns. LP Gear sells and doesn't want to have returns."

"Item arrived timely and no problems !"

"Tried to return a defective Denton headshell and no response from the company . No phone number listed on their website . Buyers beware."

"I’ve never had a problem buying from this company as a U.K. purchaser. Friendly and efficient and the product is still playing wonderfully after a few years."

"Worst Company ever, do not buy from this company, they do everything possible not return anything you buy from them or 30% restocking fee to discourage the return, they blame you for not ordering correctly and say" you should have asked that question before you purchased" when they never answer their phone and take over a week to respond to emails. In a world where service and customer loyalty are valued people will figure it out!! Talk about disingenuous!!"

"I sent a text to LP Gear inquiring about a new stylus and cartridge that would be a reasonable upgrade. They responded quickly with 4 cartridges that would do the job, rating them good, better, great and superior. I shot questions back with immediate responses. I decided on the superior suggestion and it arrived a few days later. I bought the set with headshell attached. The setup was natsass on the money.
My album collection from the late 60's through present has been played extensively on my Bang & Olufson linear tracking TT. I now use a USB setup to digitize my hard to find vinyl. I have BLACK SABBATH- Born Again with Ian Gillian on vocals playing now.
The cartridge is the LP GEAR AT95SA ....this needle picks up no album wear, pops or clicks....just music. Played on 35+ year old albums....yeah man!
"

"Oredered a new stylus for my Thorens turntable. The right product arrived in Switzerland after 3-working days. Great product, great service."

"I recently purchased a replacement stylus for a cartridge recently from LP Gear. I also purchased a number of other items. I own six turntables and I thought that I would give this outfit a try. Big mistake. I put the new stylus in the cartridge and played a record. It sounded very distorted. I tried another record and same thing. I tried both records on a different turntable with its own stylus and they were fine. I replaced the stylus with the old original stylus and the records played without problem. I then cleaned the stylus (going back to forward with a stylus cleaner) and the cantilever snapped off. I returned the stylus and was sent an unbelievably condescending letter(from this "rome" individual) stating that this must have been my fault as all of their products are "inspected" prior to shipment. I will never, ever use this company again and would advise others to be very wary. I should have read these reviews prior to sending my order."

"After my first positive transaction I was happy to do business again. The 2nd time around, they advised me to buy the wrong item and were complete jerks when trying to sort it out. As in they won't communicate with you for weeks. Then they want YOU to pay for their mistake. What a shame."

"Ordered a replacement belt and a replacement needle for an older Yorx record player. The belt was to small, and the needle was the wrong size. It took around a month and a half to get everything sorted out, with ended in me requesting a refund. I spent $42.73, and only received $27.86. I had to pay a reshelving fee and shipping and handling for the wrong product. Response times varied from a few hours to a week. Very displeased with the service. I do not recommend, nor will I ever purchase from them again. "