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Verified
5/5

2004-04-27

"I was looking for an Iago MP3 player that would let me record fm radio and be able to add more memory to it.

When I first checked there site they were out of stock. I called and they were due in that week. I was able to order it the next day and was shipped out the same day.

Received it early than I expected and it was exactly what I needed.

They are very friendly on the phone and the prices are very reasonable.

Thank you for doing such a fine job.
"

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5/5

2004-04-27

"Excellent service, order shipped within 24 hrs of order placement. Komusa had the best price for the product I ordered. My future orders will be placed with Komusa for any products they offer. BMD in NC"

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Verified
5/5

2004-04-24

"EVERYTHING WAS HANDLED GREAT. THE PERSON WHO HELP
ME KNOW HIS STUFF

THANK-YOU EDDIE FISCO
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
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Delivering products on-time
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Verified
5/5

2004-04-22

"Good experience. Ordered memory from them because of their very competitive prices and good selection. I can't remember being impressed with order status checking, but items came within a few days, so no big deal. Wish they had packed it a little better (cheap little static-proof bag). But I'd do business with them again."

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Verified
5/5

2004-04-19

"I ordered the PC4200 1 GB kit with AData chips and the Copper heat spreaders. Great memory and the spreaders even come with thermal tape attached.

I am running this at 270MHZ FSB at the moment. that is a DDR rate of 540MHZ!

EDIT...4/29/04 Make that 275MHZ!
"

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Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Resolving problems
Making decisions on their own
Being trustworthy
Being easy to reach
Being knowledgeable
Overall customer service
Customer service resolving problems
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Verified
2/5

2004-04-15

"To be fair, I will leave this as a neutral feedback. We ordered 3 256mb Micron SDRam modules and were shipped 3 'off-the-wall' no name modules that are definately not Micro nor any Major oem. We've been in business for over 10-years and I can tell you that our transaction REAKS of product swapping.

The company did offer to refund the difference between generice and major pricing or offered to refund product price if we returned them. However, returning them would mean a loss of the shipping charges to us and again back to them. We elected to choose the refund of the difference and will have to live with the purchase.

We will not deal with this company again.
"

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5/5

2004-04-14

"Very Satisfied with my order, Very Fast Processing time and Shipping, Item better than expected, I Will definantly do business with them again. I ordered a 512mb PC3500 Kit (256x2 Samsung) Ram works great. "

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Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
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Verified
5/5

2004-04-14

"Fast, accurate. My merchandise arrived as stated. "

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Verified
5/5

2004-04-14

"Product was shipped quickly, showed up sooner than I expected really. Great memory, fantastic price. Got everything I expected. I would have no problems recommending Komusa Technology to anyone. "

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Overall quality of the company
Pricing of products and services
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Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
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Verified
5/5

2004-04-13

"Excellent Web shopping.I had a good experience with this Komusa.com.Good responce"

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Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being knowledgeable
N/A
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Verified
5/5

2004-04-13

"THEY HANDLED MY SCREWUP BEYOND THE CALL OF DUTY!!!

I have placed two orders for memory with Komusa, and I am VERY happy with their service. Their memory prices are also very reasonable.

Their website gives excellent detail on their memory compatibility, and it has been accurate both times for me. This extra info has saved me a lot of time and effort.

Furthermore, on my second order, I made a mistake regarding the type of memory I needed. I placed the order in the evening and later realized that I had ordered the wrong type of memory. I called them shortly after they opened the next morning to see if the order could be corrected. They had already sent it out to be shipped (very fast service)! Anyway, they said I can simply refuse the shipment when it arrives and they'll issue me a full refund (even on shipping).

I ended up just keeping the memory to use in a different computer, but Komusa really went the distance with their offer to give me a full refund even though it was my mistake.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
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Being trustworthy
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Overall customer service
Customer service making decisions on their own
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Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2004-04-07

"Good communication, quick processing. Would do business with again."

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Overall quality of the company
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Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
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Being easy to reach
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Making decisions on their own
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Web site reliability
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Web site being easy to use

Verified
5/5

2004-04-06

"Prompt curteous and professional.
I will absolutely do business with these folks again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being easy to reach
Resolving problems
Being knowledgeable
Making decisions on their own
Being trustworthy
Overall customer service
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Customer service being easy to reach
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Customer service making decisions on their own
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Overall web site
Web site being easy to use
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Speed of web site

Verified
1/5

2004-04-05

"Ordered PC3200 DDR 512MB And they sent me PC2700 DDR 512MB..------Sticker on memory says pc3200 but using CPUZ to check the memory speed, manufacturer, etc, It ended up being pc2700!. Now they wont Exchange and they say it was my fault....

BUYER BEWARE!!!!!!
"

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Verified
5/5

2004-04-05

"Wow! Ordered Friday and got here today (Monday). Fastest than expected. Although I did find it funny that my package got here before my tracking number did. And the price was excellent. Thanks."

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