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Verified
1/5

2004-05-24

"Do not buy from them ever! These peopel are lazy and incompetent. They have NO customer service. NO 1 800 number. ANyway -- I have e-mailed them TWICE and they never responded. They send me a product that does not work so I e-mailed them to get a return and they DO NOT RESPOND. Stay away from evil stores like Komusa !!! I regret doing business with them and i am gonna make sure that they get the right advertisement because they deserve it!"

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Verified
5/5

2004-05-18

"Ordered 512 meg of PC2700 memory on May 12th. The memory arrived on May 17th. Not too bad for free shipping :) They emailed right away with UPS Tracking information. The memory cooler even matched the strawberry/pink color of my motherboard (double bonus). Happy with the order. "

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Verified
4/5

2004-05-17

"Spent a little extra for memory withOUT "oem" in its description, and guess what...it was oem. Also, it took 7 days to receive order--ok, just a little on the long side. It was free shipping, so I wouldn't usually complain, but it arrived marked as $0.96 postage, which is not exactly great added value.

Have not tested yet, will update if there are problems.
"

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Variety of brands and products offered
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Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
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Verified
5/5

2004-05-17

"Ordered on May the 11th, shipped out next day (I have a feeling it would have been same day considering I didn't order it so late). Received today (the 14th), which is rather good from California to Michigan. Received as stated with everything in description. I am very very happy with this reseller and will do business with them again.

Edit: Video card i ordered was supposed to be clocked at 400/400 core/memory, but its only 400/200.. I emailed them will update when response is given

Edit2: Video card memory is double rate so its 200x2. Im happy now
"

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Verified
5/5

2004-05-15

"Professional service with very speedy shipping and item as described exactly. Purchased retail version item and item arrived double boxed."

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Verified
5/5

2004-05-14

"I got a Radeon 7000 3D, 64 Meg video Card for a very good price of $36. Then I got the option to buy Black Hawk Down (game) for only $7 more - which is very O.K.!! (even tho' I don't do much gaming except for puzzles). As advertised the shipping was FREE. However it WAS necessary for me to *search*, to find their "$7 off the regular price for new customers" deal in oreder to *get* my free shipping. I found this DEAL on Price Watch and then looked at *ResellerRatings* to find a Top Rated seller. This was a GOOD (and real fast) deal/order. I haven't TRIED out my new video card yet - too much overtime. (I'll BET it's O.K. though.) "

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Verified
4/5

2004-05-11

"Good price, quick shipping, I would buy from this company again!"

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Verified
5/5

2004-05-07

"Fast shipment to Alaska. Working products. No defects. Best price for what I ordered. What else can I ask for? Keep up the great work!"

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Verified
5/5

2004-05-04

"Fast delivery! Prompt communications! No problem with comparability!
Best of all, Great Price!
"

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Verified
3/5

2004-05-03

"Invoice# 22767

I ordered my memory on tuesday the 26th of April and recieved Saturday May 1st, overall good on delivery time.

My first order of Hyperam pc4200 did not work at specifications, I contacted komus support and they are very helpful and are exchanging it out for another batch of memory. I will update how the new memory works when I get it next week.

~Brett Morris
Hardcore Overclocker
"

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Is trustworthy
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Likelihood of customer recommendations
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Variety of brands and products offered
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Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Resolving problems
Being knowledgeable
Making decisions on their own
Being easy to reach
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Verified
5/5

2004-05-02

"I ordered at approx. 2:00 p.m. PST on a Wednesday. My order was processed and shipping the following day. I received it on Friday (via UPS ground). The RAM I ordered (PC4200) turned out to be dual channel Hyperam, and is performing magnificently! Excellent purchasing experience."

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Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
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Making decisions on their own
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Resolving problems
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Being easy to reach
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Being knowledgeable
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Overall web site
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Verified
5/5

2004-04-29

"woot! woot! I have one gigabyte of ram! Fast shipping (mailed 04/26 arrived: 04/28)! Low prices"

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Verified
5/5

2004-04-28

"Very fast and prompt in their responses. Waiting to receive the memory I ordered for my notebook."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being trustworthy
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Resolving problems
N/A
Overall customer service
Customer service being knowledgeable
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Customer service resolving problems
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Customer service being easy to reach
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Overall web site
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Speed of web site
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Verified
5/5

2004-04-27

"Easy, inexpensive and fast. Thanks for a good experience."

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Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Overall customer service
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Customer service making decisions on their own
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Customer service being trustworthy
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Customer service resolving problems
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Customer service being easy to reach
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-04-27

"Great store. Wonderful pricing. Fast Shipping. The video card I purchased was all they claimed and more. Thanks for the wonderful experience."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Overall customer service
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Customer service being trustworthy
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Customer service being knowledgeable
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Customer service being easy to reach
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Customer service making decisions on their own
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Customer service resolving problems
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use