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5/5

2003-04-24

"Ordered several CPU heatsinks from this site and loved the experience. Shipping happens the very next day I order (and I usually make 1am orders...lol). Flat rate for shipping is also very convinent and prices are excellent. Accepting PAYPAL was also a big plus. Def will order again =)

Stay coolz KD Comps =)
"

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5/5

2003-04-13

"Right up there with NewEgg. Flat shipping is reasonable. Some of the best HSF prices "

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Is committed to quality products and services
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Likelihood of customers making future purchases
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Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
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Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
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Web site being easy to use

5/5

2003-04-02

"An hour after placing my order, it was ready to be shipped. There was a problem with confirming my shipping address, but even that slight speed bump didn't slow 'em down.

Customer service was very kind when I called to straighten out the address problem.
"

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Is trustworthy
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Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
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5/5

2003-04-02

"Great prices and FAST shipment! I ordered this product last night and it was shipped the next day!

I have been looking for a small PC toolkit that I can build on slowly. I looked around for a few months and then came upon this site and noticed that the particular toolkit that they sell is $20 less than NewEgg.com and of much higher quality!

I definately recommend KDComputers!
"

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Overall product shipping and delivery process

5/5

2003-03-20

"Have made a number of purchases with this company. I use them primarily for cooling related products.

POSITIVES:
They carry the largest stock and best prices on cooling related computer gear. I would highly recommend anybody looking for a CPU Fan/Heatsink to purchase from these guys.
Quick order processing.. same day if before 6pm
Flat rate shipping for any number of items.

NEGATIVES:
UPS Shipping (5 business days for ground)

OVERALL:

A++ (RECOMMENDED)
"

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Is committed to quality products and services
Is consumer focused
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
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Being knowledgeable
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Being easy to reach
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Being trustworthy
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Resolving problems
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Making decisions on their own
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5/5

2003-03-12

"This is an excellent reseller. Ordered Sunday night, shipped Monday, recieved Wenesday via UPS Ground. Price was great also!"

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Is consumer focused
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Speed of web site
Web site being easy to use
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5/5

2003-03-11

"Excellent service from KD Computers. Shipped order that day and received ontime and packed well. Had SATA to 4 pin connector which is seemingly hard to find. Thanks for a great experience...."

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5/5

2003-03-07

"This is my second order from this company and my results both times have been outstanding. On both occasions I ordered a HSF combo, as they have some of the best prices on these items as well as a good selection. My order shipped very quickly and arrived with excellent packaging and in great condition. The flat shipping rate really makes this place stand out, as you're less likely to get ripped off on this "handling" charges."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-02-25

"The order was filled & shipped the next day.
I recieved an e-mail conformation the day of the order and a shipping notice with the tracking number the next day. I recieved the order the next day I was vary happy to see the material packaged correctly. I am vary happy with them.
"

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Is trustworthy
N/A
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Overall technical support
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
N/A

5/5

2003-02-15

"Wow!! I was able to place my order and pick it up right away. It is nice to meet the people you buy from and the fellow I met was helpful - and it was not even store hours."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Being trustworthy
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-02-13

"I ordered a Thermalright heat sink and a handful of Panaflo fans from these guys. Good prices on everthing, easy ordering on their web site, and they shipped FAST. They charged a flat rate $5 shipping charge, very fair in my opinion.

Give KD a try, I think you will be happy with them like I am.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-02-12

"I ordered a Thermalright heat sink on December 19, 2002, and it arrived on December 21, 2002. That's what I call fast! My order was packed well, and arrived in excellent shape. When I had a question about how to install the heat sink, the tech service people were very helpful. I would definitely order from KDComputers again. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Being trustworthy
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-02-12

"Second time I order from KDC. Everything went smoothly. I placed an order late in the afternoon. Next morning I figure I need to add one more item to my order. I called them and was barely able to add to my order before they ship it out, talk about fast shipping.

Tracking the order is very easy and I got my order right on time.
"

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5/5

2003-01-24

"Super fast service. Orderd from them 3 times before, and all orders were processed and shipped the next business day. Would do business with them again, and again, and again . . "

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5/5

2003-01-23

"Great Prices, and Very Fast Turnaround and Shipping."

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