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Product & services pricing
4.47/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.79/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2021-07-30

excellent

"got my laptop 2020 July and its still in good shape"

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uao
4/5

2021-07-17

"The computer was very good. "

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5/5

2021-06-27

I was very pleased with my computer!

"I received this computer as a gift for Fathers Day. So far it has been easy to use
very compact, and overall a good computer. Thanks to all that do this kind of
work!


George Bright
"

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5/5

2021-05-14

GREAT COMPANY JOYSYSTEMS

"LOOKS AND OPERATING LIKE NEW !!!! 2ND TIME BUYING FROM JOY SYSTEMS !! BEST COMPANY TO BUY FROM FOR A GREAT COMPUTER ."

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5/5

2021-04-21

EXCELLENT

"COMPUTER SET RIGHT UP OUT OF THE BOX WITH NO PROBLEM. I AM VERY PLEASED SO FAR AND SAVED A LOT BY BUYING JUST THE TOWER REFURBISHED. I WOULD NOT HESITATE TO BUY AGAIN FROM THEM EITHER. PRODUCT LOOKED NEW AND I AM VERY HAPPY WITH THE HP PRODUCT I RECEIVED FROM THEM."

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5/5

2021-03-29

Great bargain and ease of use

"At age 75 I've set up a lot of new computers for personal use. The laptop I just got, refurbished by JoySystems, is by far the easiest one I've ever encountered. Perhaps this is the norm these days. At any rate, it took no time at all -- no hunting for drivers or obscure dependent programs -- to get this laptop up and going. It came packaged to withstand the journey, with clear "how to get started" instructions, and an already-installed Windows 10 OS.

Considering how much care went into this refurbished laptop, any reluctance I felt in the past about buying a "used" laptop has vanished. I like the machine. I like the setup process. I'm looking forward to many years of use.
"

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4/5

2021-01-26

Great Product!

"This is the second refurbished computer I've purchased but this one is the best. The Dell Optiplex 9020 was easy to install, it barely had any scratches and best of all runs really quietly. Great price and great product! I didn't give it 5-stars only because the keyboard and mouse that comes with it is really old and outdated. I'll be coming back to you in the future.
Rae
"

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5/5

2021-01-18

jan 2021 / mark in Georgia / dell computer

"order from office depot on line and it came on time / pack very well / paid some one to setup check out computer he could not find anything wrong with it / everything that was listed on the ad was on the computer / plenty of room to expand so a week later swap out my $300 year old graphics card from my 15year old cpu and both cpu are working great . In closing the company is trustworthy and their products are also . I would buy from them again."

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5/5

2021-01-13

Refurbished Right!

"I had been researching tons of brand new computers. My mind was set on getting a brand new one. Then one day an amazing offer on a desktop computer with all the the things I was looking for appeared in my email. I bought it immediately and glad I did. "

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5/5

2021-01-12

Good product

"Good computer would recommend to a friend "

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4/5

2021-01-03

Pleasantly surprised!!!!

"I needed to upgrade my previous laptop and did not want to pay the retail cost of what I wanted. The person I trust with my technology issues highly suggested Joy Systems as an option and I am really glad he did! Great product and quality!! I would have given 5 stars except for the fact that I would have loved to have a manual and for a small area of the speaker that could have been cleaner. Very happy so far!!"

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4/5

2020-12-20

New customer

"The packaging was impressive with tough bubble wrap like I’ve never seen to fully protect computer during shipping. The Thinkpad was easy to navigate getting started. The voluminous the computer is much lower than anticipated even at 100% but I guess I can live with that. All things considered, my early rating is 4.5"

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5/5

2020-11-19

Unbelievably easy

"I'm not computer friendly but when I received my laptop it was so easy to set up and the security I feel having it been in the care of joy systems is unbelievable! Thanks joy systems"

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5/5

2020-10-17

Refurbished Dell E7270

"I was looking for the features I needed to get started in a new real estate career but had limited funds. I found this refurbished model that met all specs I needed at a price point I could afford through Office Max/Depot. I was initially told it would take 14 days to arrive but was pleasantly surprised when it arrived in 4 days which allowed me to move forward quicker to initiate my new career.
The set up was mostly automated and very easy. The laptop automatically found my wireless network and devices which made connection very simple.
I couldn't be any happier with the product, service, and overall experience. Joy Systems is an Exceptional Company!
"

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3/5

2020-10-12

Fast computer but horrible build quality.

"Curser does not work on computer. Also the underside of the computer was missing screw. screws were in loosely. The batter was not completely fitted in the computer. Lastly, why don't you guys answer the phone. 

This refurbished computer looked like a rush job huge lack of quality control. This is sad because the brief moments the computer worked it was supper fast, and could play 4k youtube videos. Such great potential lost do to rushing out production and no one caring about quality. Agian loose and several crews missing that is what in the outside. Who knows what is missing on the inside of the unit.




"

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