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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified Jos. A. Bank Shopper
Verified
4/5

2019-07-10

"Awesome, except last time i purchased online ordered 2x tall and received 2x big."


Verified Jos. A. Bank Shopper
Verified
5/5

2019-07-08

"Very easy just wished when buying an egiftcard it didn’t take 24 hours"


Verified Jos. A. Bank Shopper
Verified
5/5

2019-07-07

"Much better quality than mens wearhouse and in store salesmen are not kids"


Verified Jos. A. Bank Shopper
Verified
5/5

2019-07-07

"Survey ratings are my comments."


Verified Jos. A. Bank Shopper
Verified
5/5

2019-07-07

"It has been good, but I did have several cancellations while I was in Florida. Some were corrected, some were not."


Verified Jos. A. Bank Shopper
Verified
3/5

2019-07-07

"You need to ask for the waist size and the inseam of the pants"


Verified Jos. A. Bank Shopper
Verified
5/5

2019-07-05

"Love the offers that I receive via emails."


Verified Jos. A. Bank Shopper
Verified
5/5

2019-07-05

"I was attracted by the sales price for a summer suit. Have yet to see the quality, but am reasonable confident that it is what I am hoping for"


Verified Jos. A. Bank Shopper
Verified
5/5

2019-07-05

"Please keep the stores open!! They offer great customer service, clothing options and advice (such as matching ties and alterations for suits purchased online)."


Verified Jos. A. Bank Shopper
Verified
4/5

2019-07-04

"Okay. However, I am very disappointed you chose UPS."


Verified
1/5

2019-07-03

Horrible Customer Service and Suit Quality

"Please make sure you check the quality of the suit you purchase. The suit I purchased was defective and Jos A Bank customer service refused to exchange it. This company does not live up to its customer commitment. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified Jos. A. Bank Shopper
Verified
5/5

2019-07-02

"Great. You have an excellent female sales rep at the Arlington Highlands Store...she's exceptional in every way"


Verified Jos. A. Bank Shopper
Verified
1/5

2019-07-01

"I love the clothing, and the store that is closes to me, but shopping online with the Jos A Bank is absolutely horrible. I’m not sure if you have records of all my cancelled orders but I do, and Jos a Bank has a canceled basically every online order I have ever placed. Not sure if it’s because I am paying with a gift card, but it was a birthday present that I can’t spend due to the consent rejection of Jos A Bank. Not to mention, when the order is rejected there is never any responce as to why. I have tried to purchase a jacket over 6 times with no luck, please look up my account."


Verified Jos. A. Bank Shopper
Verified
5/5

2019-06-30

"Reason of price difference between your products: such as lining, fabric"


Verified Jos. A. Bank Shopper
Verified
4/5

2019-06-30

"Great! Easy to use website. Great products too!"