ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified Jos. A. Bank Shopper
Verified
3/5

2019-08-15

"For y first time using this method for Jos A Banks it was very easy"


Verified Jos. A. Bank Shopper
Verified
5/5

2019-08-10

"Great. My go to store. Both brick and mortar as well as online"


Verified Jos. A. Bank Shopper
Verified
4/5

2019-08-09

"Not long ago, I made all of my professional clothing purchases from Jos A. Bank. I wear business attire daily and shopped exclusively with you. That changed when the local salesman that I relied upon (Richard Minsky?) retired and his store location closed (Swampscott, MA). I have several Jos A. Bank locations near me but never found another salesperson that seemed to care about my purchases. Frankly, I don't believe that I'm at all demanding (I do realize that's a matter of opinion, but truly my expectations are low in retail settings.), yet I was struck by the seeming indifference that I was met with entering other stores, most especially the Peabody, MA store. I went in looking at suits and received little by way of acknowledgement. So, I went to the nearby Brooks Brothers store and found an experience that mimicked my prior experience with Richard. I have no allegiance to Brooks Brothers but will likely continue to shop there as I get there what assistance I need. Thanks."


Verified Jos. A. Bank Shopper
Verified
5/5

2019-08-07

"Always a pleasure to shop with Jos. A. Bank, whether online or in the store."


Verified Jos. A. Bank Shopper
Verified
4/5

2019-08-07

"It was a pleasant experience"


Verified Jos. A. Bank Shopper
Verified
5/5

2019-08-05

"Typically enjoy going to the store, but can't always find the time to make the drive. The staff are important when in comes to looking professional and buying higher end items (suits/sports coats)"


Verified Jos. A. Bank Shopper
Verified
4/5

2019-08-01

"Frequent sizing issues, some quality issues. In store staff has been exceptional."


Verified Jos. A. Bank Shopper
Verified
5/5

2019-07-31

"In general excellent service on line and customer service at store"


Verified Jos. A. Bank Shopper
Verified
5/5

2019-07-30

"Today it went very well! I cashed in a gift card and ordered an amazing suit!"


Verified Jos. A. Bank Shopper
Verified
5/5

2019-07-30

"It was great. Great service great product"


Verified Jos. A. Bank Shopper
Verified
2/5

2019-07-27

"Web page for ordering is buggy, inconsistent."


Verified Jos. A. Bank Shopper
Verified
5/5

2019-07-27

"I like the big and tall sizes and affordable clearance prices"


Verified Jos. A. Bank Shopper
Verified
4/5

2019-07-27

"I buy most of my clothing from JAB and have been satisfied with all aspects of the buying experience and clothing quality. I will continue to buy my clothing from JAB until they fail to meet my needs."


Verified Jos. A. Bank Shopper
Verified
2/5

2019-07-26

"Nearly impossible to just buy a plain white, button down, dress shirt. Took a half an hour, should take 5 minutes. (max). Search engines for clothing are ugly at best and downright a pain in the ****. I would just as soon go to almost anybody elses website than go here! The clothes are ok, the website ****."


Verified Jos. A. Bank Shopper
Verified
1/5

2019-07-26

"First of all, it took forever for pages to load on the website. Very frustrating. Then, I was unable to sign in (no account was found for my email.) So, I contacted customer service, first by email, then through chat. I was still unable to create an account even with help. I gave up on that and just placed my order."