"Terrible. I had reserved two pairs of shorts at my local store that were sold for $15 each. I was told I could pick them up within 24 hours, which I did. When I went to the store, I was told they would cost $39, that the price went up. But that was not the price I had agreed to pay when I reserved the shorts. I honored your rule to pick them up within 24 hours. But you did not honor your price. Shameful and disgusting. I have purchased literally hundreds of dollars of clothes from Jos A Bank the past few years. That's not how you treat a loyal customer. Then again, I see no reason to remain a customer of a store that would be so deceitful with its best customers. I am willing to discuss further as this message has a character limit. You may reach me at ***-***-**** or ****@****."

"If I use I-phone then shirt sizes 18 and 18.5 don't show up when I filter Dress shirts. They show-up on my computer or ipad. If I get into specific shirt the 18 & 18.5 show as available on the iPhone."

"Very good experience without issues."

"Love the clothes. In house tailoring. Huge selection of styles. High quality."

"Too many wrongly interpreted clicks on the mobile site resulting in too many iterations. Also the mobile site didn't have the 1 filter that I cared about that the desktop site had: button down shirts."

"It was good overall. Only issue was confusion over shipping charges."

"Free shipping didn't apply"

"My general experience was good, but it would have significantly simplified my shopping if the filtering on produce size actually worked. I looked through a dozen or more items to find the size I needed."

"I was looking at clearance item and the site keep going back to regular priced items"

"Somewhat poor. (1) Est. shipping was wrong. I realize it was an estimate, but when I selected Ship to Store it had indicated shipping was free; (2) This survey mentioned desktop site, which I assume was a website browser, esp since website was not an option. Yet elsewhere in the survey it mentioned website, but not desktop site. What's the difference? And why doesn't it include website and desktop site as options above; (3) The window that loads for the survey restricts my ability to increase the zoom/size, making it difficult to read the survey."

"ok; reading through this survey revealed that I could have saved money by shipping merchandise to a store."

"Site is slow, both mobile and desktop."

"The system did not recognize my e-mail address and I could not sign in. Checked out as a guest."

"It was a little frustrating, the sale option was great, but I was stopped twice from making the purchase I was trying to make. If my boyfriend didn't want the sweaters for his birthday and I was just shopping for myself, I would have given up and not purchased anything."

"I had a promo code to apply but it didn't seem to be reflected in the total charge for the gift card. If gift cards are not included in the code, it should say so and not say code has already been applied. I'll have to wait to see the charge on my card to know...??? Thanks!"