"My order was correct and delivered on time.
I will definitely order from them again."
"Easy to order and great service"
"Fast Shipping Great prices"
"All was great.all wascgreat"
"I ordered a carburetor to intake manifold gasket for a 2003 poulan chainsaw. It was easy to use the website and find the part."
"I needed four gear driven wheels & rims and a 4x4 drive belt for my 2015 Husqvarna lawn mower. Jacks Small Engine Company had them in stock and shipped them immediately. Husqvarna no longer listed the parts for this 4x4 Mower. I will be purchasing parts for my lawn mower from now on at Jacks Small Engine Company."
"I ordered the part from you and got exactly the part I needed. Ordering was easy and delivery was good.
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"Reasonable price and shipping was fast!"
"Alaways great service! Proper parts delivered on time! Will order parts from Jacks forever! "
"Price was fair and delivery was fast. Part fit as required."
"Runs like it was new ! O it was !"
"Good place to do business "
"Item as described, reasonable price, prompt shipping!"
"Had the Toro parts I required at a very competitive price and shipped them quickly to the other side of the world. Postage costs were very reasonable too. Outstanding service in every way."
"I purchased my items over a month ago but have yet to receive them, one of the parts I ordered (a $10.00 gasket) is on back order so they are holding my entire order till that one part is received. I paid double that so my parts would ship quicker but I see that was a waste of money. Though the order was a total failure, this has been my only negative experience with the company and I’ve ordered plenty from them.
Two recommendations:
1. If an order is on hold review it for possible substitutions or correspond with the customer and allow them to make the call. “No reply” emails are annoying.
2. Don’t request a review till after the order is shipped and/or delivered. "
"Wasn't sure about them but awesome place to get the parts you need. I will get parts from this place again."