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Product & services pricing
3.84/5
Chance of future purchase:
3.81/5
Shipping & packaging:
3.66/5
Customer service:
3.89/5
Return/Replacement policy:
3.77/5
Featured Review


Verified
1/5

2024-05-06

Disappointed, again

"To hard to do business with. Would not process my AMEX"

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Verified
1/5

2024-05-06

I ordered parts they have listed for sale on their site but don't have access to, I guess

"I ordered cutting teeth for a pipe threader and they took the money and said that they will be on the way as soon as they get them then I am not getting any answers as to when they are going to be delivered from the people who make them. Take them off your site if you don't have access to them anymore. I'm just upset because this company seems to be the only company that has the cutting heads, teeth, and now they can't even get them. This is very frustrating."


Verified
5/5

2024-05-06

Good experience

"Got what I ordered right away and it was the right part"

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Verified
5/5

2024-05-06

Great Service

"I received a notice that my parts weren't available for a few weeks and I couldn't wait that long. I called customer service and they found me another part and got it in the mail right away. I appreciate it!"


Verified
5/5

2024-05-06

Good on delivery.

"I like shopping here for things I need,good on many things."


Verified
5/5

2024-05-06

Simple and Easy

"Easy to use website, and Great customer service!"

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Verified
5/5

2024-05-06

Fantastic - Mower Parts to Australia

"Glad to have received these in Australia, quick turn-around and really pleased we can still get original or good quality parts down-under from global suppliers and at comparative rates.

Beats the cheaper and after-market alternative imports any day.

Cheers!
"

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Verified
5/5

2024-05-06

Ships quickly

"Order was delivered in a timely manner. Correct parts and delivered as promised. Would recommend "

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Verified
5/5

2024-05-06

Thatcher Parts

"Excellent Service, Correct Parts"

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Verified
2/5

2024-05-05

Shipping

"I received damaged parts and called for replacement and haven’t received new ones yet. It has been 2-3 weeks "

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Verified
5/5

2024-05-05

Always reliable.

"I have ordered multiple parts over the years for multiple equipment. Always receive A++ service."

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Verified
5/5

2024-05-05

"Found a discontinued gas tank for our mower. Thank goodness!"

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Verified
2/5

2024-05-05

Did not have part in stock

"The part appeared to be in stock, placed the order, was later informed the part was not in stock and would be weeks before available - absolutely not helpful.

I telephoned to request cancellation of the order, which was done immediately - that was good.
"


Verified
5/5

2024-05-05

Excellent!!

"Great experience, fast delivery!"

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Verified
1/5

2024-05-05

This part was ordered over a month ago. It says I got it, but I still do not have it.

"Very bad delivery delivery service"

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