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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-11-18

"The website is user friendly and the help and support is great! The order was shipped and we had the product within 2 days. Five star on custmoer satisfaction!"


Verified
5/5

2013-11-18

"I have to say it was Great Costumer Service"


Verified
5/5

2013-11-16

"I am very satisfied with the entire experience-thanks!"


Verified
5/5

2013-11-15

"Everything went just like they said. No surprises, just good service."


Verified
5/5

2013-11-15

"Chris always delivers, never a problem. Took a day or 2 longer but that was because of a train derailment while in transit with shipping Company."

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
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Verified
5/5

2013-11-15

"Great service and very timely."


Verified
5/5

2013-11-15

"Lots of good options and happy with what we purchased."


Verified
5/5

2013-11-14

"Product ordered was received in a timely manner and box and contents were not damaged.
Day after delivery received a follow up call from the sales representative to make sure package had arrived.
"


Verified
5/5

2013-11-14

"The website is very easy to work through and browse through. Kudos"


Verified
4/5

2013-11-14

"Product should have basic instructions included. However, I found the Customer Service Reps @ ID Wholesaler to be very responsive and helpful!!!"


Verified
2/5

2013-11-14

"The product that we order regularly has been changed due to ID Wholesaler not having the inventory. The prices on it went up even though it is the exact same product as well as the fact that the order is often delayed and never comes in all together. "


Rep reply posted 2013-11-20
A rep from ID Wholesaler, idwholesaler, has responded:

“Hello,

Thank you for your feedback.

Our goal is to offer low prices on everything we sell, every day. The price increase of the signature capture pad your company has been ordering that occurred in July were in response to price increases from the manufacturer. We have kept our selling price as low as possible, given our increased cost.

We sincerely appreciate your business and hope to serve you again in the future.

Kind regards,
The ID Wholesaler Team”


Verified
5/5

2013-11-14

"It was nice to have someone call to check on the order and satisfaction."


Verified
5/5

2013-11-14

"Everything went very quickly and they had just what I needed!"


Verified
5/5

2013-11-13

"Fast Shipping! Thank you for the fast and friendly service."


Verified
1/5

2013-11-13

"Thank you it looks great."