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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-12-03

"Joe Veilleux was helpful, professional, and exact. He delivered. :)"


Verified
5/5

2013-12-03

"I ordered a cartridge ribbon and cleaning kit and was pleasantly surprised when it arrived the next day. The ribbon cartridge always lasts through it's expectancy and the cleaning kit was easy to use."


Verified
1/5

2013-12-02

"Have not received my order... been over two weeks

Gusss I will have to finf someone else to use.
"


Rep reply posted 2013-12-03
A rep from ID Wholesaler, idwholesaler, has responded:

“Hello,

Thank you for taking the time to provide feedback on your recent experience with ID Wholesaler.

Due to the custom programming required, HID proximity cards have a 1-2 week lead time for programming and transit time. Also please take note, the Thanksgiving holiday delayed the estimated arrival time. In looking into your records, the order for the cards was placed on November 15th and the cards have been shipped out this week. The amount of time that has elapsed is within the standard lead time for programmed HID cards.

We understand your frustration, but unfortunately the required programming for proximity cards pushes the lead time of these items out a few weeks. We apologize for the inconvenience caused and sincerely appreciate your business.

Kind regards,
The ID Wholesaler Team”


Verified
5/5

2013-11-26

"Quick service, easy to find products, and outstanding sales staff to help out finding exactly what you need! "


Verified
5/5

2013-11-25

"Very Satisfied will recomend "


Verified
5/5

2013-11-25

"The customer services was exceptional."


Verified
5/5

2013-11-22

"I wish more sites were this efficient. My rep. Teresa Nelson has a very helpful "Can Do" attitude that makes everything even more easy.

Thanks ID Wholesaler!
"


Verified
5/5

2013-11-22

"Very courteous and fast service"


Verified
5/5

2013-11-22

"Things were shipped quickly and order fulfilled"


Verified
5/5

2013-11-21

"From the customer service guy Joe.....to Sales Rep Maria.....I was extremely satisfied and taken care of efficiently, quickly and politely.

Thank you!
"


Verified
5/5

2013-11-20

"always fast. Great company to do business with. GReat Customer Service "


Verified
2/5

2013-11-20

"the website's description of the product was inaccurate. The product I received wasn't what I was expecting based on the online description."


Rep reply posted 2013-11-27
A rep from ID Wholesaler, idwholesaler, has responded:

“Hello,

Thank you for taking the time to provide feedback on your recent experience with ID Wholesaler.

In reviewing the product page of the item purchased, the image and description contain accurate information. We strive each day to provide an exceptional experience for our customers to ensure satisfaction. Therefore, if you ever have questions please don't hesitate to call or chat online with our customer service team to clarify a product's specifications before placing an order.

To better assist, your Account Manager has tried to reach out to you in order to resolve the miscommunication. If you are willing, please give him a call back.

We sincerely appreciate your business and hope to serve you again in the future.

Kind regards,
The ID Wholesaler Team”


Verified
5/5

2013-11-19

"my customer love the convenience of purchasing your badge reels in our cafeteria. Fast & speedy service, will continue to purchase and also share the website with my collegues"


Verified
5/5

2013-11-19

"Ryan was very helpful...order was received quickly."


Verified
5/5

2013-11-19

"I felt that it came quickly."