"I ordered the Sony BDV-IS1000 Home Theater. My only complaint is that I did not receive a confirmation email when I placed the order so I wasn't sure it actually went through.
The next morning I called them and they confirmed they had received the order, and they even expedited the order process so it shipped that day and I received it the next, which was great!
Overall great experience once I had called to confirm the order status."
"Great Price, Quick Ship and Great Customer Service. I love the Nikon D60. Thanks!"
"Let me first start out by saying that the price and the quality of the product I received were great. However, the positives end here. iBuydigital called me 2 days after my order was placed and left me a voicemail to call them back regarding my order, prompting me to think there was a problem. I called them back the next day, only to be transferred 3 times and then sat on hold for an additional 10 minutes. Once I actually spoke with someone, I discovered there was no problem with my order, that they were just trying to sell me a bunch of unwanted accessories. So essentially, my order was delayed 3 days, and I wasted 15-20 minutes of my day on the phone for no good reason. In my opinion, that defeats the purpose (convenience) of buying online. In addition, iBuydigital has sent me no less that half a dozen emails "encouraging" me to write them a review. I really didn't want to, but since it's bordering on harassment now, here it is.
Good price, good quality product, free shipping, totally aggravating to deal with."
"great service, great prices, free shipping. wat mor u want?"
"I purchased a Sony HVL-F42AM Flash for my camera. It was a very good price. $80.00 less than other places. I was very happy with that. It was new and I received it in three days with upgraded shipping. Very happy. However, they did call me to verify my shipping address, which I did. And then, they tell me I should really get the battery charger with batteries. They told me it was $69, but he would give it to me for $39. Sucker me, I did it. I can find it all day long for $12 online. Beware buying extras over the phone."
"IBuy Digital calls you after you place an order and says that all of the credit card numbers are not submitted. But this is really a scam to sell you accessories over the phone. See other ratings to find the same comments from other customers. The IBuy Digital agent claimed to have a super memory card, and my existing memory card was not good enough for the type of camera that I purchased. Unfortunately for me, I purchased a memory card from them. It was not a good value at all and it is nothing special. My experience with IBuy Digital was not a positive one. I think that their tactics are unprofessional and I will not hesitate to tell others about it."
"With initial skepticism I contacted ibuydigital to purchase my Pentax k20D body w/lens kit at an amazing rate (about $150 less than other vendors). I was uneasy until I received my camera only 4 days later (and over the weekend). I did call the day after to get a tracking number but other than that I was reassured that I had made the right decision. My package came in its original box with all manuals, etc. I would be very comfortable referring anyone to purchase from them. As with any online retailer just be aware and get all the information you can about your purchase and who helped you. They told me they had it in stock and ready to ship and they followed through on their word. %100 satisfaction received here! Thank you Bob!"
"IBUYDIGITAL did a very good job with my order. There phone service was very well mannered. They called and made sure what i ordered was correct and that i knew the accessories that came along. i would highly recommend you purchase an item from this website . awesome products for low prices."
"Quick and no problems. Item as described and in good condition."
"Ok, I ordered a canon 40D with a factory warranty. That is what arrived. They were the cheapest on the internet and since it was an older model canon not so easy to find.
From the time I placed the order until it was shipped a lot of sketchy things happened. First I was called to verify my order, which I did. Then I was called and said I had to verify the order with my credit card. When I called the credit card they said that the charge had already gone through and that the merchant could ship. I called back I buy digital and they again said I needed to call the credit card because they were not authorizing the order. That is when I began to doubt them. This went on about 3 more times until I made a conference call with ibuy digital.com and my credit card. After a long discussion of the card company telling ibuydigital.com that my card had been charged and that there was no problem...they agreed to ship the item. At this moment I asked ibuydigital.com to confirm the order and they confirmed that it was a USA canon 40D with an additional MAC 3 year warranty.
After the order was shipped I checked the status at UPS and it showed that the package was being held at the location. This remained held for 3 days and UPS could not give me any reason why. When I called Ibuydigital.com They told me it was being because they could not read the address. I was beginning to doubt them highly, especially with all their negative reviews. When the camera finally arrived...it was a grey market 40D with an additional warranty but not from MAC. I guess that is what you get for the price you pay.
It was a very sketchy experience. I do not think I would buy from them again."
"I received emails when my package shipped. Arrived quickly and in great condition. They had great prices compared to others online. I would use them again."
"If the order is delivered you may be happy. But if there is a problem with the shipment, be prepared!!! This store treats you as if you have no rights nor respect. UPS Tracking says "Left at the door" (How stupid!!!). Customer representative says about a month for me to receive another one, they have to wait UPS tracing process and then ship another one. Also stated that many customers receive goods then call saying they didn't!(Nice way to generalize customers). Besides if a signature was requested that option would not be possible. This company makes me remember a vary nice saying... ''The bitterness of poor quality remains long after the sweetness of low prices is forgotten.'' "
"I would NOT recommend to buy from this place.
I purchased Canon EF 28-135 IS USM lens from them.
Web site says that it is Brand NEW, Factory Warranty.
I even call them to verify and they told me it is like if I buy it from Canon.
What I received what "OPEN BOX" lens (it even says that on box itself and on packing slip !!!).
No original box, no warranty card. Basically there is NO warranty,
because iBuyDigital is NOT authorized Canon dealer.
I called Canon and they told me, they will NOT honor warranty from iBuyDigital.
So iBuyDigital LIES on their web site. And when I call them for replacement,
they did not want to pay for return shipping. They did not guarantee me NEW lens.
They TOLD me that those lens are as good as new and it says "Open Box"
because they break packages. What a SCAM.
Stay AWAY from them. Pay more, but from authorized dealer."
"Ordered a Canon Powershot Digital SD780 camera. The product was new (not refurbished), shipping was fast, and price was the lowest I could find. Overall, I'm pleased with this retailer and would purchase from them again."
"Excellent merchant to buy from. This is the second purchase from them and both came to my door very quickly and worked perfect. I will definitely be buying from them again"