ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2012-08-16

"Good experience selecting and purchasing the DSC Alexor items from the web site. Delivery was prompt and all items were as ordered. I hope to do more business with you."


5/5

2012-08-14

"Home Security Store pricing is very competitive and the shipments are sent quickly. I am very satisfied with this purchase."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

1/5

2012-08-13

"Terrible. You can't even get the submission of the complaint right."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-08-06

"Ordering was easy, clear to understand and very timely shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-08-06

"Shipment was fast and accurate. Excellent job!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-08-02

"ordering was easy and quick shipping was very quick product was just what i needed couldnt be happier"


4/5

2012-07-26

"The purchased a DVR system with I was up the impression that it did not come with a power supply and pigtails for the camera. So those items were purchased I fell that the sell person should let me know that they weren't needed. I would like to return these item to you. At no cost to me. I am doing this job for a customer and I have more customers line up. Please help I can afford to eat this cost. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2012-07-20

"I bought a security DVR with four wireless cameras from the Home Security Store that said it had free lifetime tech support. When it arrived, and I called for the setup, I was told that they did not like to give tech support on DVRs or such security items so that gave me a phone number to call as a favor and I got a help desk in China. Not even India! There was no communication as they did not understand me and vice versa. I called back the Home Security Store and I was told that there is nothing to do to help and they even admitted that their advertising was false. It was the worst shopping experience in my entire life. Stay away from the Home Security Store."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2012-07-19

"They deliver within the time promised and i receive what was ordered."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-07-19

"Fast delivery- accurate description of products- great communication- Thank you-"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

4/5

2012-07-19

"I'm very pleased with my purchase and with the assistance of the customer service representative that answer all my questions. Thank you Home Security Store."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-07-17

"Great product! Quick delivery and great price!"


1/5

2012-07-15

"This the 4 th time you have asked me for a review , I have filled out everyone , I'm DONE..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-07-12

"perfect as usual. what more can I say as this requires 25 characters. this review is the worst part of the experience. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

4/5

2012-07-05

"Satisfied. Received the product in a timely manner and received free shipping as advertised for a order over $100.00"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A