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2/5

2019-12-29

Clever ideas, poor construction and fabric chosen is flawed

"We have had to send back too many of these pieces on our dime back to the company, and I am tired of it. There have been a few pieces I have enjoyed, but by in large, the sizing is wrong. The extra larges are still too small in the waist and too roomy in the shoulders. My husband bought me two pieces both which have had to be returned (on our dime, not theirs) The cape's openings for the arms are so near the front that it's totally wrong and no one could wear this. Lazy designing with some good ideas, but the problem is that when you have a bodice that ties (laces in the front), it would be smart to reinforce it or it won't hold together well. Mostly, I have had it with this company and it's inferior products that come from India. I do make clothes and understand construction and you folks are just too inconsistent in fit and quality and having to pay to send things back is a deal breaker. You need to guarantee your product through free return. Both were a gift. The invoice below refers to the cape."

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1/5

2019-12-04

Fraud with Terrible customer service

"FRAUD- DONT WASTE YOUR MONEY!!!!!!!!! I placed my order in August 2019 and received a confirmation my order was placed. After a month of not receiving anything I reached out to customer service and was advised they would “ship out in 3-5 days” and that “they appreciate my patience”. Another 15 days passed no notice of a shipment followed up with customer service and it was as if someone copied and pasted the same email. Another month passed at this point we’re in November! I reached out again (at this point thinking I’ve wasted time and money and seriously irritated) and received an email that the item I ordered was in High Demand (this item wasn’t on sale or noted as in high demand or anything) and they apologized for the inconvenience and would ship my item once it was back in stock, which would be 3-5 days! Or that I had the option to receive store credit NOT a REFUND! 1- why would I want to order anything from this store if it takes months to get an order and I get no real update on the status of my order. Since I received this email I responded to the customer service rep Dana advising to finalize my order and fulfill the shipment! There was no way I would purchase from them again as I would not want to wait this long for another item. I purchased this in August for an event in December giving me enough time not to stress about what I was going to wear to the event. Here we are in December and still no product or even response from anyone after requesting they fulfill my order! "


1/5

2019-06-08

Sale Items are Not Marked with Correct Size, and No Returns Buyer Beware!!!

"I splurged for my birthday, and purchased 5 items on sale. I went a size larger as I wanted them to be roomy. They arrived, and are beautiful, but clearly mismarked. I ordered size Medium, and they are so tight I can barely get them on.
I contacted the company, because they were on sale there are no returns, or exchanges. I was offered a 20% discount on a future order (never again), and referred to a closed facebook group to sell their clothing.
Once I was added to the group, I found countless women who had the same problem of mislabeled sale items. dresses marked small look like XL, Mediums are small etc.
These items are clearly not labeled correctly, and are very likely on sale for that reason.
Extremely dishonest company. So disappointed.
Buyer Beware!
"

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5/5

2019-05-20

comfortable and stylish.

"I have been buying from HC for years, their clothes are Comfortable, stylish, and different from what everyone else will have."

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2/5

2019-05-13

too Expensive to return

"I did not like the dress on me, I looked like a blue Handmaid from the Handmaid Tale. Anyways the shipping was more than half the price of the dress. It seemed like it would be easy to return but not so much. I will stick to buying in Canada. "

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2/5

2019-05-08

Disappointing

"They dont look like pictures. Very disappointed in length. Really short."

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1/5

2019-04-30

The clothes are lovely, the customer service is horrid

"Four times in a row I have had shipping problems with DHL, and i have paid the $23.00 extra for expedited shipping. I get snotty answers from their customer service and even the owner of the company.
NO compensation for the late shipping.
No apology for having to stay on hold for over an hour with DHL as their incompetent driver learns to read a map.
I used to be a regular buyer for years but after this insult, never again. There are plenty of other sites that have their act together and prettier clothing. The clothes also stink like cheap dye. Wash them a few times before wearing, if you even receive them.
"

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4/5

2019-04-25

HC IS PRIMARY WARDROBE

"I have been shopping with HC for around 10 years. At this point I wear HC around 90% of the time. Some of my older items have developed holes and the white is showing through around the embroidery, as some have stated. But, they have taken a lot of wear and tear. Some folks also need to take the steps to "fix" the dye. These clothes are comfortable and uniquely styled. I wear them casual, dressy, business and as costumes. They are extremely versatile. The only reason I docked a star is that prices have doubled, so affordability has decreased. This is only a slight issue for me, but could be a larger issue for others."

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5/5

2019-04-12

Simply wonderful clothes

"I have been purchasing HC for a while now and ...keep doing so . I love their unique styles , the quality of the materials ,the colours they come in and how they fit true to size . It's especially wonderful to see that they have a fabulous size range ,giving even some larger built ladies the chance to wear something very special and beautiful .Not everyone is a petite size , especially as we grow older. These garments are just so very feminine .I am hoping to buy many more .One day I would love to see only HC outfits when I open my wardrobe ! My family have already learned that the best gift to give me for special occasions is some money to put in my HolyClothing kitty . I have only ever had to return and item, my very first order ,which I had ordered in a size larger to be on the 'safe' side as most other sites seem to accommodate more for smaller women . HC exchanged my garment , no questions asked ,and it arrived here in Australia within 2 weeks . Most pleased. Thank you HolyClothing for making every woman feel like a Princess "

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1/5

2019-03-26

can't get the order right

"I ordered a size 3x and they sent me a size small. I put a post about it on facebook and one relative said they did the same to her. They don't care what they send out and they also are making me foot the bill to send the top back to them when the mistake was all theirs!"

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5/5

2019-02-27

Lovely clothes

"Very good quality, great finish, very comfortable. Lots of styles to choose from and lots of beautiful colors. Good to know that fair wages are paid to the employees, makes wearing the clothes an even better experience "

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5/5

2019-02-08

Best quality, great fit

"Been buying from this site for a few years and the quality remains, sizes, for us bigger girls it is superb."


5/5

2019-01-24

Gorgeous Dresses

"If you check the tables, the sizing is perfect. The dresses are stunningly beautiful and totally comfortable. The prices are more then fair.
I recommend holy clothing in a heartbeat.
"

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5/5

2019-01-24

Outstanding products and service

"Holy Clothing is an amazing company with a great product and excellent customer service. I have purchased around 30 items over the past few years and will continue to purchase many more in the future. The clothes are true to size (make sure you read the measurements for each garment before purchase); very comfortable and extremely flattering. Not every item that I purchased suited me, but the return policy is very simple (make sure you read the return policy to see your options and make your transaction flawless). For each item I returned, I chose to receive a gift certificate so I could choose another item. The certificates had no expiry so I felt no pressure to purchase again right away. Sales come often, I have bought a lot of my items at a discount. Postage (express) is very fast, I receive all my items in less than a week in Australia. The website is very easy to navigate, with all the info you might need, though the customer service response is kind and welcoming should you require further assistance. Holy Clothing has allowed me to comfortably dress in a manner that suits my personality making me feel more like myself than ever before. "


4/5

2019-01-23

Very comfortable

"I have lots of HC outfits, in all sorts of colours. I love the fit and the feel of the items and I always get complimented when I wear them. The colours are wonderful, and they wash very well.

I have found, just recently, that there are not many 3x sizes available at the moment. I shall keep looking.
"

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