"The ordering part was great, but I have yet to receive my boots."

"The prices are great, and the customer service rep was courteous, but the boots that I ordered were on back order and I never received an email letting me know. The refund came very quickly. I will shop at hikingboots.com again when I am looking for new boots."

"The shoes I received looked worn. There seemed to be some manufacture defects as both soles of the shoes felt uneven at the bottom. Definitely not comfortable like the rest of my keen shoes that I have bought online from other retailers. Unfortunately I will not return it since it will cost more than half of what I paid to return it. I guess you get what you pay for. I paid a third of the cost of what you get for full priced Keen shoes and normally I pay full price for them. I thought I would risk buying a pair online from an online store I usually don't buy from and well not worth it at all. Not sure if I will buy from hiking boots.com again. I will most likely go back to an online shoe store that I know I can trust."

"I had some questions about these boots so I had a live chat from the hikingboots company. I was pleased.
They said the boots would be shipped sometime in March due to a backlog. So these boots are popular it seems.

"

"Loved the free shipping and returns! Order arrived quickly, was securely packaged & as expected. Thank you!"

"I ordered a pair of boots too small & they were wonderful about walking me through the return & purchase of a differnt pair. Both my husband & I love our new boots and have done day hikes every weekend since getting them"

"One comment I would like to share is that if the item or items are not currently available, they need to inform their customer as soon as they click add to cart and indicate then when the item will be available so that the customer have the option then whether to find a replacement item. I ordered mine last November and a day later, was inform it will be available in April."

"Love my Boots, super fast shipping and a Great price. will be looking here for more great deals.
Thank You
D Craddock"

"The item I ordered was provided at a very reasonable price and was delivered in a timely manner. The website is very user friendly. I would definitely order from this internet site again."

"Great vegan hiking boots!"

"Good Price. Timely Shipping. Great Service."

"My response was rapid. The item was in stock. I was mailed in a day and received about 2 days later. Fabulous service."

"Outstanding hiking boot. Finally someone made a small,extra wide, comfortable boot."

"Great boots, great price, prompt delivery. But best of all was the outstanding service provided by Customer Relations Manager Amy Tannehill. She was helpful, friendly, knowledgeable and professional. I've never had a better buying experience - thanks again Amy!"

"i have not yet received my order."