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Product & services pricing
3.75/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.48/5
Customer service:
3.29/5
Return/Replacement policy:
3.54/5
Featured Review


Verified
5/5

2022-09-14

Used them in the past and they came through in a pinch

"The real test is when you have a claim. They came through with flying colors. Not always the case with their competition."

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Verified
3/5

2022-09-14

Great to have safety net which we did not have to use!

"Procuring on line was easy. Fortunately, our trip was uneventful to trigger using the safety net. Thus there is really no experience to test the safety net in a crunch. Nonetheless, it is great to have one when surprises happens."

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Verified
5/5

2022-09-14

The agent was very attentive responded to all out questions promptly

"The experience was easy and not stressful at all. "

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Verified
5/5

2022-08-05

Very knowledgeable

"The agent was very knowledgeable and helpful with my needs. She explained everything very clearly"

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Verified
5/5

2022-07-29

Quick, easy and most important...great price!!!

"No issues ...quick and easy"

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Verified
5/5

2022-07-29

I will use this company again in the future.

"Unfortunately my overseas trip fell through so I was not able to actually 'use' the short-term insurance I bought, but the ease of purchase, the fair prices and the immediate ability to print an official Letter to show border officials are reasons that I will definitely repurchase in the future."

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Verified
4/5

2022-07-27

My Caribbean Medical School accepted it

"The experience of buying the insurance was straightforward and relatively painless. The important thing is that my med school accepted it in lieu of their in-house health insurance."

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Verified
5/5

2022-07-24

Good COVID coverage

"I must preface this review by saying that I didn’t go on my trip. Twice my airline delayed the first leg of my journey and I couldn’t make a connecting flight until the next morning necessitating a hotel stay (which was covered under the policy) but the airline then told me they couldn’t book me on that connecting flight. So three and a half days of my vacation was wasted and I wasn’t certain I would get to my final destination the next day. And then there was the question of how many delays I’d have to deal with on the way home.

I will file a claim for my canceled trip. This is not the summer to fly. If you do fly I highly recommended travel insurance. And this company seems to have good coverage.
"

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Verified
3/5

2022-07-22

"I have sent you messages through your page asking where I can fin the certificate you mention when login in, no answer from you whatsoever. "


Rep reply posted 2022-07-22
A rep from HTH Travel Insurance, PPhth, has responded:

“Thank you for your review! We are sorry about your experience. Due the strain of the pandemic and higher than normal inquiry volumes, we are doing our best to respond to all inquiries in the order they were received. We appreciate your patience and understanding as we work through these unprecedented circumstances.”


Verified
1/5

2022-07-13

signed up for Squaremouth insurance, but the policy said HTH Travel Insurance

"I signed up for Squaremouth travel insurance, when they sent the full policy it said HTH travel Insurance.
I was never notified of the switch. And I had never heard of HTH travel insurance. disappointed.
"

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Rep reply posted 2022-07-14
A rep from HTH Travel Insurance, PPhth, has responded:

“Hi, Thank you for your review! Squaremouth is a website that allows customers to compare multiple different types of travel insurance at once. We're glad our policy stood out to you as the best option amongst our competitors! If you have any questions about your policy please reach our customer service team here at HTH. We wish you happy and safe travels!”


Verified
5/5

2022-07-13

Didn't need it, so Just Right

" Didn't need it, so Just Right"


Verified
5/5

2022-07-12

Great knowledge of plans

"Spoke with 3 different. All knowledgeable as each other. Very important to me "

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Verified
4/5

2022-06-28

Reasonable Prices, I think

"Buying the insurance was straightforward and easy. I believe the price was reasonable for the amount of coverage. Thank God I didn't need to use it while I was overseas."

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Verified
1/5

2022-06-21

Impossible to work with

"I needed to get my dates changed and it took me over a month to get done and a ridiculous amount of emails back-and-forth. It was a easy request but they made it impossibly difficult. I asked to talk to a manager and a manager never called me. I will never use this company again "

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Rep reply posted 2022-06-22
A rep from HTH Travel Insurance, PPhth, has responded:

“We are sorry about your experience. Due the strain of the pandemic and higher than normal inquiry volumes, we are doing our best to respond to all inquiries in the order they were received. We appreciate your patience and understanding as we work through these unprecedented circumstances.”


Verified
1/5

2022-06-14

Try call for few days . No lack ?????????

"Very poor! try to connect with the company but unfortunately, nobody responds?????????"

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Rep reply posted 2022-06-14
A rep from HTH Travel Insurance, PPhth, has responded:

“We are sorry about your experience. Due the strain of the pandemic and higher than normal inquiry volumes, we are doing our best to respond to all inquiries in the order they were received. We appreciate your patience and understanding as we work through these unprecedented circumstances.”