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Product & services pricing
3.39/5
Chance of future purchase:
3.50/5
Shipping & packaging:
3.84/5
Customer service:
3.89/5
Return/Replacement policy:
3.79/5

5/5

2024-04-11

10/10

"I have used Great Big Canvas several times. Always a good experience. Pictures are amazing and well made. No complaints. They also came before the delivery date and well packaged."

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5/5

2024-04-10

Beautiful!

"Beautiful in all respects. VERY pleased."

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5/5

2024-04-10

Customer service 10/10!

"Had an issue with the frame, either from shipping or from construction. Sent them a video of the damaged frame and they they are shipping a new one out and told me to keep the damaged one as ro not ship it back. No hassle service! That's what I call a class act. Will always buy and recommend Great Big Canvas."

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5/5

2024-04-10

Excellent Quality!

"I am very pleased with the art I ordered. I can't wait to get more."

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3/5

2024-04-09

Canvas Print

"I had ordered a 16x20 canvas print. My initial thought when I opened it up was this is a really nice print but upon looking closer I began to see defects in the print. There were several spots throughout the print where the ink didn't cover properly leaving white dots. From far it wasn't noticeable but up close it was. A little disappointed about that. "

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5/5

2024-04-09

The Best Customer Service Seen

"I had forgotten to put “wall stick” on my order, these guys got me what I needed right away, will not go anywhere else. Products are on awesome heavier than expected stock and stick to the wall better than advertised with no residue when I had to adjust for level. My office is now a much better place to be. Thank you and I will be back, I just haven’t picked the right picture yet "

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1/5

2024-04-06

thumbs down

"Poor quality reproduction. Dull washed-out colors. Would not recommend."

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5/5

2024-04-05

Impressed - love it more than we thought we would

"We're super impressed with the quality of our art, even in the large size. I was worried that the large size would be grainy and look cheap, but the fine detail is great - the art looks better in person than online. Shipping was fast and no damages, and all together very affordable for such a large piece"

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1/5

2024-04-02

Customer service is conspicuous by its absences

"I spent about $320.00 in two canvas knowing and reading very carefully the return policy. One of them was low quality and the canvas cut was terrible taking of an important elements of the photography. Since I started my return I sent 4 emails and I didn’t receive my store credit even that I cut the canvas and sent the picture following their instructions. Terrible experience. I don't want to think what the process would be like if I were requesting a cash refund. TERRIBLE EXPERIENCE!"

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5/5

2024-04-02

I wasn't Sure!

"I certainly was not sure about spending so much money. However, this company is the greatest. The products are exactly what are shown on the website. The product is sturdy, clean, ready for hanging. Colors are bright, frames are perfect! I will definitely come back. A high quality company with high quality products. Highly Recommend~!"

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1/5

2024-04-01

Cheap! Non-hangable!

"While the color is great, I am terribly frustrated by the lack of ability to hang these! I spent over $400 and I have hung this 5 times, while coming back to see it dangling! The hanger pockets they provide pop out of the seams. There is no structure to secure nails to. I took a hammer and put in my own brackets, while the frame part of these canvases is made out of cardboard or something; nails won’t stay in and pop back out! Soooo frustrating! I called customer service and there is no real person on the other end to talk to! These are soooo cheaply made! "

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5/5

2024-04-01

Great service, great quality.

"I love the large piece of art I ordered. It looks great in my home, arrived on time and packaged well. As well the piece itself is of good quality. I would not hesitate to use Great Big Canvas again. "

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5/5

2024-03-28

Wonderful

"Ordered a 6ft wide, large picture. The way it was packaged was incredible, so I knew before I even saw it that it would be high quality. The canvas frame is very sturdy and adequate for the size of the canvas. The canvas is pulled and attached well. They use D-rings for hanging vs others who hammer in teeth for hanging that just end up falling out. Very happy with the purchase!"

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5/5

2024-03-28

I made a mistake

"It hurts my ego to admit it but I made a mistake.
I ordered the wrong size print and did not realize it until it arrived. The customer support team was not only kind and professional, but they gave me a full refund and I ordered the correct size I needed. WOW!
Thank you Great Big Canvas.
"


4/5

2024-03-28

Love the pic, don’t love the quality

"We love the picture. The frame is cheap. I would have thought the frame would have been glass given the price, but it was just cheap plastic. "

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