"Very good. When I typed in some items in the search box it did not show me what I was after."

"I only use this site because Grainger is our preferred vendor. I would use another site if I was allowed to."

"Overall satisfied with Grainger but I do have 1 gripe...see below"

"I like the ability to purchase what I need whithout having to wait for a quote"

"I had an excellent experience finding the product that fit the project. the online agent was very helpful and patient with the multiple request i had to find the right fit. will use this supplier, site, and service in the future."

"Grainger have a lot of product with good explanation and its easier to find out what do you need."

"Fine. Except the survey took longer than the product research. never again will I agree to a survey..."

"Put the pop up chat somewhere that doesn't interfere with my ordering, also, i clicked off the taxable button and updated the order and the order confirmation still shows tax applied."

"As of now I only purchase batteries from grainger so it is very easy. It takes just a minutes to purchase for 3 addresses."

"Had just what I was looking for!"

"I would purchase more if I had a local rep that would come out and personally see me."

"Fair. The lack of brick and mortar stores puts a kibosh on my ability to complete projects."

"I only use Grainger as a last resort because you closed the Hickory NC store."

"We have many ship to's and that is a royal pain in making sure the correct one is chosen and order is placed and shipped to."

"search for mop bucket disappointed since I was told tuff guy brand would have items I want. Rubbermaid products are more expensive on Grainger.com"