"Grainger The Place To Be !"

"My account and lists at Grainger have made it very easy to control my inventory in my limited amount of free time. Jerry S."

"The website is very user friendly."

"OK but the quoting process takes too long"

"you have the selection if was looking for"

"Don't get rid of the people who work at the store. they are your only fall back."

"Using Grainger is always great."

"Chat option was a lifesaver. Representative actually provided a link to the company that offers the part."

"I tried to update my Primary Account Address Info but it kept asking for a valid telephone number. something wrong with that page."

"Remove the pop up window asking to talk to a rep. Slows down the site and is frustrating when you are trying to search and the window pops up every 5-10 seconds."

"my description was probably the problem."

"My general experience was good. I was able to sign up for the Paperless Invoicing with no problem at all."

"experience was frustrating. Trying to find a speed control for a ventilation hood and trying to find out tech details and search for specifics in properties was useless."

"The Grainger website works fine. The only reason I would ever discourage anyone from approaching W. W. Grainger is because that person does not know what s/he is doing, and would not know what to order. That kind of person is often impossible to please and would try to blame Grainger for the dissatisfaction."

"It was a pleasure to get on the site, quickly find what I want and order it. I also know that if I have trouble there is always someone to help me out."