ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2007-03-29

"Ordered on Sunday with priority shipping, shipped Monday from the other coast, arrived on Wednesday in perfect condition. Easy transaction.

In the past, I placed an order for an import game by accident (I wanted the U.S. version of the game), e-mailed them immediately. They managed to cancel the order, I re-ordered the correct version, and received it without fuss. I've had nothing but good experiences with them.

The only recommendation, and I can see it in some of the other reviews, is to make sure you know what you're getting. It's very easy to accidentally order stripped down or imported versions of games when you mean to order the full, U.S. version. But once that's taken care of, it's been a great experience.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-03-01

"I have ordered several times from gogamer over the last three or four years and they have dirt cheep shipping but you have to find it after you start the paying process.It is slower but if you are only ordering one game it saves you money.I have always gotten what I ordered but it takes time with cheap shipping. Can't complain."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-02-13

"Very good prices especially on the 48 hour madness sale. I buy most of my games from them. Good service and fair shipping, thanks!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-01-10

"I highly reccomend this store - very fast shipping. I found a "hard to find" 10 year old PC game here a a very reasonable price, about 1/2 of what I found on Ebay. Ordered the game on 01/04/07 & received it on 01/09/07 even though I used the "dirt cheap" shipping. I've ordered from Amazon.com & waited over 2 weeks for the cheap shipping. I'll definitely order from here again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2006-12-06

"I've used gogamer on and off for the past few years and have always been satisfied. I hope this was a one time glitch, but I'm not sure. I ordered NW2 the site said it would ship within 24 hours. It did not so I cancelled the order. I e-mailed them about my dissatisfaction & they said they changed the site & it helps handling customer problems quicker, but its slower in retrieving order. Not sure why they can't do both the same, doesn't make much sense. This will probably be the last time I order from them if orders are going to take longer. Of course you wouldn't have as many customer problems if you shipped when you said you would. Plus it appears it will take quite some time to refund my money to my paypal debit card. They take the money out right away but delay in getting it returned to you. Looks like gogamer has lost a loyal customer :(
**************************************
I ordered again from them and they handled the odered quickly this time and shipped very quickly. Thank you gogamer and hopefully the previous experience will not happen again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2006-09-29

"Purchased a game for an incredible price on Saturday the 23rd. I received a confirmation email the day of the order and a tracking number three days later when it was shipped. I ordered priority mail shipping and received it two days (the 28th) after getting the tracking number email. I definately recommend them. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy

Verified
5/5

2006-09-26

"Their website is very well designed and easy to navigate. I was able to find what I was looking for very quickly. They always have really good deals during their 48 Hour Madness sales.

They processed my order VERY quickly. I ordered a game from them on a Friday and it was delivered on the following Monday. Talk about SUPER FAST shipping, not to mention I also chose the dirt cheap shipping option.

I would not hesitate to order from them again and I would recommend them to anyone who is thinking about ordering from them.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused

Verified
5/5

2006-07-16

"I've used gogamer about a dozen times the past 4 years and never had a problem. Saw some of the negative reviews so I'm not sure. Occasionally I've gotten import games and wished they were domestic (like toee) due to patching issues - but the games have always been clearly marked import or domestic so I blame myself. Never had a probelm . (I've cancelled a few orders but never had to return anything due to to wrong product being delivered or bad media)."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being knowledgeable
Being easy to reach
Making decisions on their own
N/A
Resolving problems
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2006-06-03

"I ordered The Sims 2 Holiday Edition for a great low price on 5/19 and chose the Dirt Cheap shipping option (which I was a bit leary in doing). I received a prompt e-mail order response and got the product within 3 business days. Their 48 hour madness sales often offer better values than anywhere else and their online order process is easy to use. I highly recommend this vendor."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with

Verified
1/5

2006-05-17

"Ordered Rise of Legends game for the PC. I ended up receiving Rise of Legends, but not a standard version. The manual was an abridged version that was missing key details about the game. A friend bought the same game, but the manual contained tons of information I was missing in my manual. The case was also smaller than my friends. The forth CD didn't fit into my CD case correctly and was stored in a paper sleeve. I requested either a partial refund or an exchange for the full retail version and their response was to send back an unopened product at my expense and get charged a $10 restocking fee. And how am I supposed to know the manual was an abridged version without opening it. The online ad stating nothing about it being a non-standard version of the game."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
1/5

2006-03-02

"I purchased The Sims for Macintosh for my daughter. I ordered the game on Monday (overnight shipping) and received it Wednesday. I stayed on the phone with tech support with Aspyre (the game manufacturer) for 2 hours who subsequently let me know I had a bad DVD. I told gogamer that I wanted a refund so I could purchase the game locally. They say they can not return, only exchange, which they can have to me some time next week (they hope.) Anyway, I am purchasing the game elsewhere and disputing the charge with my credit card company. It is unfortunate that they could not be more helpful."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Resolving problems
Being trustworthy
Being easy to reach
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2006-02-23

"22 FEB 2006: Placed Order
22 FEB 2006: Recieved Order Confirmation Via Email
22 FEB 2006: Order Shipped Confirmation and FEDEX Tracking Number Via Email
So Far So Good, Will Update
24 FEB 2006: Received Order Via FEDEX
Correct Product, Excellent Condition, Fair Price
I would definetly shop at gogamer.com again!
gogamer.com makes it very easy and comfortable to shop and shipping was right on time.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Overall customer service
N/A
Customer service being trustworthy
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2006-02-07

"Wow, I've had pretty good luck with GoGamer.com. Orders always come when they should. Never had a problem with them. I read through some of the reviews here and I hope my good luck with them continues.

I've never used their dirt-cheap shipping so I can't comment. But it looks like that's what most of the complaints are from. Just something about "dirt-cheap" shipping that made me never want to use that option. And glad I didn't.

I also enjoy the free notepads or other thingies they give away free. Keep up the good work GoGamer.com.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Overall customer service
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2006-02-03

"I've used GoGamer for the last few years, and have found I'm quite happy with their current software, pricing and shipping. My most recent order was for a Saitek Eclipse keyboard and Call of Duty 2 with a free Cyber Snipa gamepad, and found everything delivered as promised. Everything arrived in one box and worked like a champ from the get go. I love their 48 hour madness sales and enjoy picking up newer games at a great price, and occasionaly taking a chance on an older game at a phenomenal price."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being easy to reach
Being knowledgeable
Making decisions on their own
Being trustworthy
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-12-29

"Ordered two games from one of their 48 hour sales. Each was about $20 cheaper than the MSRP. They shipped that same day and arrived at my door in about 35 hours. The games were brand new and were exactly as advertised. I will buy from GoGamer again and would recommend it to anyone!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use