ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
2.19/5
Chance of future purchase:
2.19/5
Shipping & packaging:
2.82/5
Customer service:
1.67/5
Return/Replacement policy:
2.50/5

Verified
5/5

2017-07-13

Good!

"Got my motherboard on time and in good condition! Haven't put it in yet to test it though."


Verified
3/5

2017-07-11

antenna

"30 + day back order on my antenna"


Verified
5/5

2017-07-11

Kenwood

"Great Rig, super price! Will shop again."


Verified
5/5

2017-07-10

Pretty good

"Easy to order . Decent delivery speed . I've ordered before ( yaesu FT817) and sometimes they can be a little slower . But it's exactly what I paid for & they give you a return label . They are really good about returns and they keep you notified about status . I would buy again from them . "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-07-08

Wow

"I'm buying more stuff from them"


Verified
4/5

2017-07-08

Excellent service and attention

"Always a friendly attitude and worry to attention. Gigaparts will ship for free and quickly. They have two shipping points in the U.S., East and West"


Verified
5/5

2017-07-08

Gigaparts always does a great job!

"One of my favorite online resellers."


Verified
5/5

2017-07-08

Great delivery service

"Ordered online and delivery with no issues"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-07-07

First time buyer

"Ordered a radio, tuner, antenna, and coax jumper. They emailed me to tell me the antenna and coax was not in stock and would take weeks to come in, and would be additional shipping costs for the separate shipment. I emailed them back and they cancelled those items and shipped the radio and tuner. I got them the next day. Very good service."


Verified
5/5

2017-07-06

Very Good Service

"All have good service when dealing with Gigaparts."


Verified
5/5

2017-07-06

Does and delivers exactly what they say.

"Customer and tech service very responsive"


Verified
2/5

2017-07-04

Item not yet delivered

"The frequency counter I ordered has not yet been delivered. I cannot give a favorable rating to a vendor asking to be rated when the item I paid for has not been delivered. If the frequency counter is ever delivered, I will change my rating."


Rep reply posted 2017-07-05
A rep from GigaParts, GigaParts, has responded:

“Good morning! As indicated on our website and in the follow up email to you, the MFJ-802X on your order is a 30+ day item to have into stock to ship to you. We will definitely keep you updated on this time frame as often as possible, based on information provided to us by the manufacturer. Lead times are subject to change at any time. We value your business and our goal is always a 5 star review. We will ship the item just as soon as possible!
Sue
Customer Service Manager


Verified
5/5

2017-07-04

1st time customer

"Products arrived sooner than expected and as advertised."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-07-01

Spent a ton of money and will do so again with Gigaparts for my Ham Radio needs

"Excellent communication and quick shipping "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-06-30

Hytera MD782G

"Perfect experience purchasing a radio for amateur radio use."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process