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Product & services pricing
2.19/5
Chance of future purchase:
2.19/5
Shipping & packaging:
2.82/5
Customer service:
1.67/5
Return/Replacement policy:
2.50/5

Verified
5/5

2014-03-17

Quick turnaround order.

"Great price for good product. Sent quickly."


Verified
5/5

2017-06-04

Got what I ordered, no issues

"No issues with no order or the time to took to be delivered"


Verified
5/5

2017-06-03

Excellent!

"Easy to use website. Notification was prompt!"


Verified
5/5

2017-06-01

My Favorite Radio Store

"Always happy with the products and service I receive here."


Verified
5/5

2017-06-01

Great Company Great Prices

"From the sale at Dayton to my first contact, it was a was a wonderful experience."


Verified
5/5

2017-05-30

An Excellent transaction!

"Another wonderful experience!!! Fast and reliable. This time I ordered online and was very easy and no complication. Wish other ham radio supplier are as easy and fast as GigaParts!!! I will be a loyal customer for life!!! 73, Joe-k4jga"

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Verified
5/5

2017-05-30

Great Company

"Shipment arrived ahead of scheduled delivery and was exactly as described. Pleasure doing business the GigaParts."


Verified
2/5

2017-05-30

Good prices - too long to deliver

"I have used GigaParts several times before. Have had good experience in past. Good online ordering process, support and pricing.
This was my largest order by far - multiple radios and accessories. Yes, they say some items might delay your order fulfillment, but I have been waiting weeks to receive any of my items and now hear that because some feed line is back ordered from their supplier I'll be waiting another 2-3 weeks with no firm commitment. i will contact them AGAIN to ask if they can ship what they have available to have something for Field Day and other projects, but would gladly have driven a few hundred miles and paid a little more to get equipment faster.
"


Verified
5/5

2017-05-29

the best service

"delivery is on time and products are as described. "

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Verified
5/5

2017-05-28

The order was received quickly & fast. No problems.

"Order online, no problems."

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Verified
5/5

2017-05-27

:-D

":-D :-D :-D :-D:-D :-D :-D"

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Verified
5/5

2017-05-24

Communication

"Extremely impressed with outstanding communication. I never have to guess where an order status is or even look they keep me updated by email. When I have called I received accurate and totally informative answers. One of the very best online companies I have ever dealt with.
Steve
"


Verified
5/5

2017-05-21

excellent service

"Easy to work with very good prices"


Verified
1/5

2017-05-19

Not shipped from my most local Store.

"My order was not shipped from the most local location was charged tax and shipping charges were outrageous."


Verified
2/5

2017-05-17

Placed order. Little communication.

"Got an email that said a particular part was not in stock and order was delayed. That's been some time ago and haven't seen or heard anything else. At least send me the stuff that is in stock. Probably be purchasing elsewhere next time."


Rep reply posted 2017-05-18
A rep from GigaParts, GigaParts, has responded:

“UPDATE RECEIVED FROM CUSTOMER BERG9250 ON 5/25/17:
Mrs. Stephens, I received my shipment today. Thank you very much for your follow up and help. You have certainly shown that GigaParts is a company worth doing business with again in the future. Thank you so much.
REPLY TO BERG9250 ON 5/17/17 -
The item that was not in stock is on the way to GigaParts. As soon as it arrives we will get it checked in and supply you a tracking number for your order. Free shipping is based on all items shipping together. If you would like your order split shipped we can arrange that for you, but there is an additional package fee.
Sue
GigaParts,Inc.”