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Product & services pricing
2.19/5
Chance of future purchase:
2.19/5
Shipping & packaging:
2.82/5
Customer service:
1.67/5
Return/Replacement policy:
2.50/5

Verified
5/5

2017-06-28

Good experience

"Items in stock and fast delivery."


Verified
5/5

2017-06-27

Great deal, excellent shipping.

"Well packed and delivered 3 bus days"


Verified
5/5

2017-06-26

My Ham Radio Go to Store!

"Gigaparts is the go to Ham Supplier for me, when I need it fast, and accurate. They Carry most if not All brands of Ham Radio gear and I use them almost for everything I can't find local here in Mississippi. I highly recommend Gigaparts for you electronic needs.
Happy Customer,
WV1Q
Semper Fi, Can Do and 1*SRT
"

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Verified
5/5

2017-06-25

Excellent service

"Parts were as described and they came quickly."


Verified
5/5

2017-06-23

Great

"My favorite ham radio store by far. They have competing pricing and great service. Even if they don't carry it they will find it! 73 de Mark AA7FY"


Verified
5/5

2017-06-22

Great Service

"I have always received great service from Gigaparts and this time was no exception. They even called to make sure my order was correct. "


Verified
5/5

2017-06-22

Excellent

"Very fast service! Exactly as I requested. I'm glad I chose GigaParts for this order."

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Verified
5/5

2017-06-16

Extremely Pleased

"Great price. Fast shipping. Well packed. Didn't get to try out customer service. Didn't have to. They got everything right on the first try.

This is now my #1 goto place for all my radio needs.
"


Verified
5/5

2017-06-15

In Stock and Fast Shipping

"GigaParts processed my order the same day and shipped it from their closest location. I got exactly what I wanted in two days. Great service. "

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Verified
5/5

2017-06-14

Attentive and responsive

"I had a question about delivery of an antenna. An email was received within one business day. Products were well-packaged and arrived on-time.
My only request would be to have the ability to find tracking information for packages on the order detail page.
"

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Verified
5/5

2017-06-12

Excellent!! Ordered delivered as expected and on time!! :)

"Great experience!! Thank YOU!!"


Verified
5/5

2017-06-12

Easy purchase

"This purchase was easy from beginning to end. Logged on to GigaParts.com, placed order, paid online, and item was shipped quickly. Delivered equally quick. All in all, an excellent, easy, and fast transaction!"

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Verified
1/5

2017-06-09

Trainwreck

"Phone tree hell. I called and was transferred to Hy Gain but the connection was dropped. Called back and tried option 7 (Hy Gain) which just sent me back to the main menu. The "technical help" option was dead. I hung up and ordered elsewhere."


Rep reply posted 2017-06-19
A rep from GigaParts, GigaParts, has responded:

“Thank you for taking my phone call regarding the issue and confirming that it was Hy-Gain's phone system you were having a problem with. Please let us know if we need to have someone from Hy-Gain to get in touch with you. We are glad to help anyway that we can.
Sue
Customer Service Manager
GigaParts,Inc. ”


Verified
2/5

2017-06-08

Parts problem

"Good delivery, but I had a parts problem. MFJ-939 auto tuner I ordered had spare pieces of metal rattling around in the chassis upon arrival. Sounds like an MFJ problem, but when the product sounds like a Mexican Maraca or a baby rattle, you probably shouldn't box it up and re-ship. Had to open it up and pull out clipped off leads that were left in the chassis."

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Verified
5/5

2017-06-06

Fast!easy &simple

"Ordered delivered works great"