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Product & services pricing
2.19/5
Chance of future purchase:
2.19/5
Shipping & packaging:
2.82/5
Customer service:
1.67/5
Return/Replacement policy:
2.50/5

Verified
5/5

2017-10-04

Great first experience.

"This was my first time buying from GigaParts and the service was very quick and easy. Only wish I could win the sweepstakes."


Verified
5/5

2017-10-03

Cheaper than Amazon

"I saved about 80 bucks ordering directly from Gigaparts. "

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Verified
5/5

2017-09-28

Purchased a new Icom IC=7300 from GigaParts

"I've been looking into purchasing a new IC-7300 and checked out a few of the retailers. I've purchased from GigaParts in the past and had a good experience. With the IC-7300 GigaParts had a couple of package deals one of which included a couple of items I would like to have anyway. This little difference was a part of the reason I chose to buy from GigaParts the other was my previous experience buying from them.
I did contact GigaParts after I received the IC-7300 because could not find the Drivers required to connect the radio to my computer. I got the information I needed from the online GigaParts representative. I've enjoyed the GigaParts online sweepstakes with questions that I learn from.
"


Verified
3/5

2017-09-28

Poor shipping

"They shipped my order via USPS which meant that I had to spend two hours driving to pick it up at the post office. UPS or FedEx would have brought it to my house. "

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Rep reply posted 2017-10-24
A rep from GigaParts, GigaParts, has responded:

“I have tried a couple times to reach you by phone. Your order was placed with the Free Economy shipping. The shipping department chooses the least expensive shipping carrier for the size of the package. If you need a specific carrier to deliver to your residence that can be done by choosing the Expedited Surface (2-6 business days) and placing a note that states UPS ONLY in the Customer Notes section of your order. We do our best to have a method available to accommodate each customer's needs.
Update -
"I'm sorry, I mis-spoke, your order was placed with the Economy shipping method. The $9.95 is the least shipping charge on orders that are placed not meeting the free shipping minimum. The shipping charge covers the carrier fee, the folks pulling and packing your order, and the packaging materials. I'm sorry this shipping method did not work well for you with the rural area of your shipping address."”


Verified
5/5

2017-09-28

Excellent

"Their customer service goes above and beyond and have made me a loyal customer. "

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Verified
2/5

2017-09-27

Why, oh why, did I choose to buy a Hotspot from Gigaparts?

"After dwelling on which DMR/D-Star/Fusion Hotspot to buy, I decided to go with the Raspberry Pi 3 and the DV-Mega VHF/UHF board. This would provide me with the maximum flexibility (no need for physical Ethernet connections or external routers, ability to use both VHF and UHF, scalability of the Pi 3, etc.). Then the problem of where to get the parts... I could piece-meal the purchase (Pi 3 from AdaFruit, MicroCenter, etc., DV-Mega from HRO, GigaParts, the manufacturer, etc.) and the case (many options). As I'm new to Hotspots, I thought it wise to get a bundled package. Looking around, I centered on GigaParts. For $264 (free shipping), I got the DV-Mega V/U board, Pi 3, 5V, 2.5A power supply, 16 GB microSD card with OS and a really stubby MFJ antenna. I passed on the $25 "we'll build it for you" fee (hey, I'm a Ham!) and dropped my credit card.

When the box arrived, I happily opened it, only to find that there were no instructions, not even a rudimentary "how to build the clear case and install the Pi 3 card and DV-Mega interface". Contacting GigaParts online was useless, as Steve, the online presence, told me they had nothing to provide and Candace in Sales subsequently provided me with a link to the online image of the clear case ($24.99, by the way); thanks Candace but I already saw that on your website during my purchase search.

When I finally figured out how it all goes together (not rocket science, by any stretch, but new to me; make sure you have a small knife to file/trim the "Insert Tab A into Slot B" pieces), I found that the small black retaining piece seen in the image (https://www.gigaparts.com/pb0656.html) doesn't fit properly when the DV-Mega board is installed on the Pi 3 GPIO pins and without the added rigidity this would have offered, the DV-Mega with the stubby MFJ antenna (looks like a lossy dummy load) is not secure.

Looking back, I should have piece-mealed the purchase (Pi 3, P/S and tiny heat sink - $44 from either AdaFruit or MicroCenter, DV-Mega V/U board - $164 from HRO, and the DHAP Mini Mega Maryland case from Hardened Power Systems - $99). The Pi 3 OS is freely downloadable and I have spare MicroSD cards. Sure, I might have paid a few dollars more but in the end, I would have been happier.
"


Verified
5/5

2017-09-26

"Quick service, was kept well informed about when parcels shipped . "


Verified
5/5

2017-09-25

Good prices and fast shipments

"I can find what I want quickly and once ordered I am confident I will receive exactly what I ordered."

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Verified
5/5

2017-09-25

Same great customer service I always get.

"Quick, easy, and competitive pricing. I'll keep buying from GigaParts as I have done for over ten years. "


Verified
5/5

2017-09-22

First purchase

"I purchased a Yeasu VX-6R from GigaParts. This was my first purchase from this vendor. I was pleased with the ease of purchase and delivery was on time. Price was compatible to other options online. I would recommend GigaParts to others. "


Verified
5/5

2017-09-20

Excellent

"In 4 days I got my stuff. Very happy man"


Verified
5/5

2017-09-19

The delivery was very fast.

"I called with a question before I ordered. The answer was explained to me with what I felt was interest in my concern. That made me feel like I have a friend. Thanks............"


Verified
5/5

2017-09-11

Fast shipping

"Very good quality product reasonable price and fast shipping"


Verified
5/5

2017-09-09

easy online buying.... thanks...

"needed to call to ask a question about a product , he was very very helpful and knowledgeable.... told him I was going to finish my order online in a few hours, he told me to call back if I had any more questions... THANKS.... best prices around
73
w2ntv
"


Verified
5/5

2017-09-09

Great price and fast delivery

"I was pleasantly surprised with the price of the item I ordered, it was less expensive than several other vendors, and was really surprised at the fast delivery. Overall, an excellent experience."

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