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Product & services pricing
2.19/5
Chance of future purchase:
2.19/5
Shipping & packaging:
2.82/5
Customer service:
1.67/5
Return/Replacement policy:
2.50/5

Verified
5/5

2019-02-10

Timely delivery

"Online ordering was easy and the product arrived sooner than expected!"

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Verified
5/5

2019-02-10

Ft991a

"On time shipping, great radio"

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Verified
5/5

2019-02-09

Nice products.

"Nice products and good price! Good personal attention!"

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Verified
4/5

2019-02-08

Good communication

"I am still waiting for my order to arrive. It is on backorder, but not GigaParts fault. It's caused by the company that makes the product. GigaParts has been keeping me in the loop regularly. Can't ask for more than that!"

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Verified
5/5

2019-02-07

Great fast shipper

"Parts came on time and quickly. Also good communication when parts were backordered. Love it!"

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Verified
5/5

2019-02-06

GREAT SERVICE!

"Best price I could find for the radio I wanted, fast delivery, and very securely packaged. What else could I ask for? They will definitely be my first choice for ham radio products. "

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Verified
5/5

2019-02-05

FT-991A

"Got everything at once, easy to setup.
Was on the air within an hour.
"

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Verified
4/5

2019-02-04

Some Great, some Good, some So-So

"My contacts with Candace in customer support were great. Your website is good but could become better - some items have essentially no description so I have to track down information from a different website, and if I'm comparing, that's very inconvenient if not a deal breaker. There are a surprising number of out-of-stock items which isn't bad because you can filter those out, but could easily lead to looking for an alternative source. Now, we come to the website account...a follow-on order using the same credit card wouldn't go through. When I called, Candace was very helpful putting the order through but it couldn't be linked to my online account so I have no way to "see" it...and it's for a back-ordered item."

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Verified
5/5

2019-02-03

My go to radio supply outlet

"I have purchased three vhf radios from this company. The real time chat function is a great help if you don't know a lot about radios and antennaes.
"

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Verified
4/5

2019-01-31

First Time Buyer

"Good experience-shipped sooner than expected on out of stock items, competitively priced. Never bought from them before but they had best price at the time on an expensive item. Coupon had a great influence. I never rate perfect. Nothings in this world is perfect."

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Verified
5/5

2019-01-31

Gigaparts order

"Professional customer service. Fast delivery. Ordered item on Tuesday, received item on Thursday. Very satisfied with Gigaparts. Will definitely orger from them again."

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Verified
5/5

2019-01-31

Absolutely Satisfied

"Best service around. Item was delivered to my house in less than 2 days."

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Verified
5/5

2019-01-29

Excellent customer service

"I made my first purchase from Gigaparts recently and I was impressed with the product I purchased and the customer service I received was excellent. I had one concern about the order and contacted Gigaparts about it, and they responded promptly and answered my concerns to my satisfaction. "

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Verified
5/5

2019-01-29

Great service from a great company

"I have ordered several items from GigaParts in the past couple of weeks. In each event, the transaction was smooth, delivery was quick, and I am pleased with the customer service. Prices are good, and shipping is economical, especially if you spend $99 or more. Very pleased and highly recommended."


Verified
3/5

2019-01-29

I requested an answer and it came as a spam email.

"So I called and got the info."

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