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Product & services pricing
2.19/5
Chance of future purchase:
2.19/5
Shipping & packaging:
2.82/5
Customer service:
1.67/5
Return/Replacement policy:
2.50/5

Verified
5/5

2019-03-27

Excellent and fast service

"No issues during all process, fast service, equipment arrive according schedule, all include, well packed. No issues so far, i an enjoying my purchase. "

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Verified
4/5

2019-03-27

Prompt

"I was concerned that the order was taking a long time to fill but the delivery was quick and the package came a day earlier than the estimate. Will order again. "

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Verified
5/5

2019-03-26

Order was shipped and delivered faster than expected.

"My Order was shipped and delivered faster than expected. I t was packed good and arrived in perfect condition. I am very happy with them. The FT-991 is a great radio!"

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Verified
5/5

2019-03-23

Good

"The delivery was prompt and as ordered."

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Verified
5/5

2019-03-22

Excellence is what we get from Giga Parts!

"Y’all keep doing such an excellent job! Your customer service is always there to answer my questions. I’m really enjoying my new radio. Thank you for the great service!"

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Verified
5/5

2019-03-22

Customer Service

"Customer Service best I have ever experienced in years of making online purchases. "


Verified
5/5

2019-03-22

Great service.

"Just awesome. Fast. Fast. "


Verified
5/5

2019-03-20

Service better than others!

"Excellent service, prompt shipping.Much better than other companies I've dealt with in the recent past. Thank you Gigaparts. "

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Verified
5/5

2015-08-18

great after sale service

"after the sale there was a problem and GigaParts took care of it fast"

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Rep reply posted 2015-08-21
A rep from GigaParts, GigaParts, has responded:

“drhenney70,
We pass along to our customers the expected time frame to be able to complete the order. Unfortunately, there are times when a manufacturer is delayed in getting the product to us and we dislike when that happens. We try to pass along updates as they are provided to us by the manufacturer. I'm sorry that after two weeks we had not received and update by the manufacturer and you had not yet been updated. The manufacturer imports the item you requested. Unfortunately is delayed in transit. We will do our best to get it out to you right away as soon as it is available!”


Verified
5/5

2018-12-31

Andy

"Quickly without a problem"

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Verified
5/5

2019-03-18

Amateur Radio Equipment

"Reliable and dependable customers service and delivery. "

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Verified
5/5

2019-03-17

GigaParts Rocked It!

"Nothing but smooth sailing with GigaParts! Fast and safe shipping and great communication!"

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Verified
5/5

2019-03-16

Extremely Fast

"From the time I placed my online order till Delivery, was just about 48hrs."

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Verified
4/5

2019-03-14

Shipping Requirements / Expectations needs improvement

"Shipping Requirements / Expectations needs improvement
More options should be afforded to the customer so as to meet the expectations of consumers.

They do listen and go beyond reproach in making things "Right" when asked to.
"

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Verified
5/5

2019-03-14

I received great service

"I'm a first-time buyer and received great service. The check out was fast and easy. I was promptly provided a tracking number and the radio was delivered as scheduled. The radio was packed well too."

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