"Always a great experience with GigaParts!"

"Awful. Restocking fee was charged on a brand new item. Item title was for a full antenna, missing picture. After receiving the item, was partial (part) type item, and buried in the desciption was that it was a part of a larger item. Easy to miss. Returned (paid my own shipping) and was charged full 20% restock fee on unopened, brand new item. Sadface. Never again."

"Rapid and exact - thank you !"

"One of several orders I have placed with Gigaparts. They have consistently provided good products at a good price and with excellent service!"

"I have ordered many times with Gigaparts and they have always delivered quickly - a great experience overall."

"It arrived punctually, well packed, complete with manual. No problems! Gigaparts is an excellent company, and price was good too.

73 de

Teejay"

"They sent the wrong part to me and didn’t have any idea what parts are what. Nor did they offer any way to find the right one. They also wanted me to pay to return the part they had marked wrong. Probably won’t buy again. "

"Very satisfied with my purchases. Will buy from them again."

"This organization always delivers the stuff on time and very competitive. They are always willing to talk to you and discuss your question but not trying to over sell you they offer you decide with there information.
KE0SYO"

"I would shop with them again."

"I have bought a number of new and used Amateur Radio equipment from Gigaparts. It has always arrived complete and as advertised. Their Carbon Fiber masts are amazing. They are a top notch organization. "

"Always a good experience with Giga Parts!"

"Arrived fast an in good condition"

"Bought an $1800 radio and though the mobile bracket came with it. Called the day that it arrived to see if they would ship me the bracket with free shipping. The customer service rep said no, and that I should have paid closer attention to what I was ordering. I then said ok, you are selling the exact part on Ebay for this much, will you match it. She said no. OK it was my fault but that is no way to talk to a customer. I will not be ordering any more items from Giga parts if that is the way they talk to their customers.
UPDATE...Since this review GigaParts contacted me and profusely apologized for the way their customer service people treated me. They made every effort to rectify the situation and I was satisfied they did. I had a nice conversation with the Customer Service Manager about the situation and am satisfied that they will take care of this and it should not happen again to any of their future customers. That being said, I will again consider GigaParts for any future purchases,"

"Order TRACKING was confusing, but the order was correct and delivered promptly. Customer service (phone) was very good. Note- I am a low volume online shopper."