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Product & services pricing
2.19/5
Chance of future purchase:
2.19/5
Shipping & packaging:
2.82/5
Customer service:
1.67/5
Return/Replacement policy:
2.50/5

Verified
5/5

2022-05-03

Good Price.

"I am a starting Ham. I needed some parts for my truck. Here in Hawaii, we have NO stores that sell any radio gear. We are stuck with shipping charges and the scare of returning items it if it does not fit our needs. I had gone to another online radio website and the shipping was ridiculous! I had asked if they could give me a discount or any help and a straight-up no! I browsed around other online shops and found out DX has a straightforward shipping cost, which I was sold on.

I do like the descriptions of the items they give but some of the videos do not explain anything about the product. I also like how DX cares for its customers. When I had open my box it came with stickers, to me that is going the extra mile for me and now they have a new customer from Hawaii!
"

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Verified
4/5

2022-05-02

Radio Purchases

"Good product, acceptable delivery."


Verified
5/5

2022-05-02

Thanks for the great item.

"Thank you for the great item."

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Verified
1/5

2022-05-02

Restocking fee

"Was charged a restocking fee for a box that wasnt even opend..i get paying return shipping. But a restocking fee for something that was shipped back in the exact condition in which it was sent.. unacceptable... wont be shopping here again..as i noticed others on social media stating the same. .."


Rep reply posted 2022-05-21
A rep from GigaParts, GigaParts, has responded:

“Thank you for taking my call and allowing me to assist with your return.
Sue
GigaParts Customer Service Manager”


Verified
5/5

2022-05-02

You can count on Gigaparts

"I was surprised to see that my last oder was shipped UPS second day when I had selected economy shipping. I am not sure if it was a mistake or maybe it was a promo I was unaware of.
Thanks Gigaparts!
"

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Verified
5/5

2022-05-02

Quick delivery as hoped for. All arrived in good shape

"Quick delivery as hoped for. All arrived in good shape"

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Verified
5/5

2022-05-01

Quick shipment

"Items shipped quickly. The web interface is easy to use. I'll be back!"

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Verified
5/5

2022-05-01

Excellent service

"Arrived as described. Thank you "

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Verified
2/5

2022-05-01

Radio Waves DX80

"The DX80 is working finally, however It should have come pre-tuned closer than it was. It is ridiculous to be told by support to fold back 3 1/2 feet on each end to start with. The first page of the Original paper documentation and the online ad says it will work on all 80, 40, 20, and 10 meters without a tuner. I now don't believe that, Sorry. My LDG Tuner won't even tune 3.9 to 4.0 MHz portion of the 80 meter band yet. When I first bought the antenna only the lower CW portion of the 80 meter band was usable. Needless to say I am tired of lowering and pulling up the antenna to tune it!!! Your advertising "without a tuner" is not truthful. I have been in amateur radio for 67 years and at 83 years old I believe I know what quality is and is not! This antenna would be a disaster for Giga Parts with a new ham and it will pis... off the old ones... 73 Charles K0CZR"

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Verified
4/5

2022-05-01

OK seller

"Seller was good items came ontime "


Verified
5/5

2022-05-01

Excellent Quality Products and Service!

"Very Happy Customer! Exactly what I wanted/needed at a great price."


Verified
5/5

2022-05-01

Excellent

"Fast service, great items, great prices."

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Verified
5/5

2022-05-01

As expected

"Giga parts always delivers. Meter was better then I thought. Nice big screen and pretty accurate readings. 200 watts maximum is a lil low but definitely gets the job done. "

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Verified
5/5

2022-05-01

Good Folks

"Excellent response to shipping damage, Excellent customer service experience. GigaParts always delivers."

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Verified
5/5

2022-05-01

3D investor

"I found the experience easy and was surprise to see the package in about two days. Will look at buy from Giga Parts again."

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