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Product & services pricing
2.19/5
Chance of future purchase:
2.19/5
Shipping & packaging:
2.82/5
Customer service:
1.67/5
Return/Replacement policy:
2.50/5

Verified
4/5

2016-10-21

good service

"closed on the weekend, bummer. Shipping a little high to close areas. should use postal one price for that. Otherwise very good service and prices."


Rep reply posted 2016-10-21
A rep from GigaParts, GigaParts, has responded:

“Thank you for taking time to give us your feedback! I just wanted to make sure you know we are open on Saturday's. Our store hours and telephone hours are Monday - Friday 9AM-6PM. We are closed on Sunday's to give our employees time with their families. Please note the shipping fees do also include the labor cost of pulling your order, packing the order, packaging materials, etc. We greatly value your business and will continue to do our best to offer you low prices and outstanding customer service. Thank you for shopping GigaParts!”


Verified
5/5

2016-10-20

"Ordered on line and the item was delivered well within the delivery time frame. I will definitely order from them again in the future. Also, good price on the item I ordered."


Verified
5/5

2016-10-19

Did what and when they said!

"Nice to have someone concerned this days about customer service."


Verified
5/5

2016-10-19

Fast

"Fast shipping and great packing.. Easy to use website.. Who coulod ask for more??"


Verified
5/5

2016-10-18

fantastic service

"Everything I ordered I got and it was great"


Verified
5/5

2016-10-18

Giga Stars for Giga Parts

"Giga Parts sells top pro parts such as the Heil Pro Set 3 I purchased. Quality, price, and delivery are all outstanding."


Verified
5/5

2016-10-17

Cracked viewing window! Replaced by customer service, good job gigaparts!

"The mfj-986 had a cracked viewing window. I did not notice it until it was installed. At that point i decided just to keep it, it worked fine other than the crack. Of course i don't know when it was cracked, but the box it came in looked just fine. Sue Stephens from customer service contacted me and replaced the unit with the cracked viewing window. She shipped the new mfj 986 to me in two days with a return shipping label for the broken mfj 986. Great experience shopping at gigaparts and thank you Sue!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-10-13

ON THE AIR

"Purchased new Yaesu FT-450D , to go along with the new Yaesu FT-991 I bought about a month ago.
Excellent e-mail communications and had the rig on the air in half an hour after receiving it.
"


Verified
5/5

2016-10-06

"Great service and responsiveness to any question I had. Will recommend gigaparts to all my friends. "


Verified
5/5

2016-10-05

GigaParts GigaReliable!

"This is the third radio I have purchased from GigaParts, I pay the $6 for expedited shipping and always get my order delivered to Central California on time! Tax free and Free shipping.

"


Verified
5/5

2016-10-03

I got a cap! Plus free shipping.

"I ordered MFJ antenna analyzer, great price. FREE shipping is always welcome. A surprise of free cap! Excellent shipping time, fast. Definitely will buy from GigaParts again. "


Verified
5/5

2016-10-02

Very good Service

"Got my order very fast and I am a Happy Camper."


Verified
5/5

2016-10-01

Super fast and friendly

"Amazed how fast my order was shipped, how carefully it was packaged, and how great the customer service was when I initially messed up my new account and they fixed it for me."


Verified
5/5

2016-09-30

Great customer support

"Great customer support when I called with questions
"


Verified
5/5

2016-09-27

"Great price, good products and prompt delivery."