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Product & services pricing
2.19/5
Chance of future purchase:
2.19/5
Shipping & packaging:
2.82/5
Customer service:
1.67/5
Return/Replacement policy:
2.50/5

Verified
5/5

2016-11-25

Underpromise, overdeliver.

"Shipped same day, well packaged. Good advise from a snide sales."


Verified
2/5

2016-11-22

Bad page management

"I ordered the Mgr-1835 antenna which at the time was in stock which is why I ordered from gigaparts and not direct from MFJ itself and paid extra for guaranteed 2 day delivery and it was then out of stock. If it was out of stock when I ordered it why would it let me pay more for expedited shipping. I have ordered several items from gigaparts so I know to look at the items to see if it is in or out of stock so this is just poor page management. "


Rep reply posted 2016-11-22
A rep from GigaParts, GigaParts, has responded:

“Tracy,
Thank you for taking my call and allowing me to explain the notations on the website in regards to stock availability. I will pass along your concerns to our webmasters. The expedited shipping method is allowed for those customers who want their orders to ship by a guaranteed method once the item is in stock to ship. We thank you for being a valued GigaParts customer!
73!”


Verified
5/5

2016-11-17

"Very good service as always ."


Verified
5/5

2016-11-17

Best price-fast delivery

"The tuner I bought was cheaper here than anywhere else. It was shipped quickly and delivered fast!"


Verified
5/5

2016-11-17

Great service, great people

"I messaged gigaparts because I didn't know exactly what I needed to buy. They responded fast and gave me all the information I needed and were polite and friendly. I ordered the parts I needed, and they arrived very fast. Product was exactly what I ordered... and works exactly as expected. I have no negative comments about them, and will be happy to use them again in the future."


Verified
5/5

2016-11-13

Giga Parts Nails Customer Service!

"Easy online ordering, products arrived on time and the packing was outstanding. I spoke with a customer service rep via chat and every question was answered quickly and accurately. Keep up the good work GigaParts. Customer service like that is hard to find. Five stars for sure!"


Verified
2/5

2016-11-09

back order blues

"one item back ordered so entire shipment waits"


Verified
4/5

2016-11-08

ups

"Please Stop Sending Parcels By UPS The Cost Are To Much Money I Can By In Canada Cheaper For That Power Supply PS Brok fee $ 102.41 Plus Plus And In Us Money Thanks va7rjp/ve7cp/ve7omy Bob Peterson Canada"


Verified
5/5

2016-11-08

Got what i ordered

"Delivery came early. Nice compared to places who give optimistic estimates."


Verified
5/5

2016-11-07

ease of ordering online

"Had no touble ordering online. good prices. "


Verified
5/5

2016-11-06

Giga Parts is Great.

"Giga Parts employees. Michael Carroll was who I dealt with and he was very helpful."


Verified
5/5

2016-11-04

Outstanding Service

"Outstanding experience with ordering, shipping, and follow up. Not much more to say when it was a great experience!
Thank You GigaParts
KI5UB
"


Verified
5/5

2016-11-01

Best Price, Very Pleased

"Long time HRO customer wanted to give Gigaparts a try. Best price on Palstar tuner. Had some issues with tracking the order as I needed to be available upon delivery. UPS was helpful in determining the problem. Love the tuner and appreciate all the assistance with customer service. I can see the effort being made to create and maintain a top notch retail facility. "


Verified
5/5

2016-11-01

Artificial Ground

"Artificial Ground functioned as expected and I'm glad that I have a low pass filter inserted in my feed line. Prompt service and delivery!! Thank You Giga Parts Staff for Your Assistance."


Verified
5/5

2016-10-27

Giga service

"I have always gotten excellent service from you and updates on orders and fast shipping. When ever I have a question customer service has always been very curtius and imformative and resolved any issues I mite have had.

Thanks Dennis


"