"Michael turned up a little early, which was fine, and he got right down to business. He set up my new laptop etc, answered all the questions I could think of, and was unfailingly patient and polite. What's more he got everything done very much more quickly than I thought possible. He is definitely deserving of 5 stars. I'd give him a couple more if you'd let me!"
"Peter arrived on on time. He was professional, courteous and through. Thanks Geeks!"
“Thanks for your feedback, I'm pleased to hear Peter could help!”
"Prompt and reliable service. Friendly and knowledgeable staff. Website was easy to navigate and book repairs."
“Thanks for your feedback, I'm pleased to hear you had a good experience!”
"Very happy with service provided - professional, efficient and pleasure to deal with. "
“Thanks for your feedback, happy we could help!”
"I was having issues with a new computer that wasn't working as I wanted it to so I contacted Geeks2U whom I had used previously.
Their response time was spot-on, their technician was a very nice chap who was very knowledgeable and easy to deal with.
He took the time to explain what he was doing and how it would fix the issues I was having.
I wouldn't hesitate to call them again."
“Thank you for your feedback.
I'm pleased to hear we could get your new computer working!”
"Gary was on time, polite, understood my requirements and implemented what was wanted. He was also helpful with tips and information and gave affirmation that how I had been storing my data was the correct way."
“I'm happy to hear Gary could help!
Thank you for your feedbacl”
"Wasting many, many hours trying to install a modern router (no names) which led to using the services of a real expert. God knows how much more time I would have lost not knowing that the task was actually not possible. I learned an enormous amount watching the knowledgeable techie work the iPad, laptop, phone and desktop all together. Now happy using the old router and having my low opinion of modern digital architecture validated and confirmed. Amazon has confirmed my router's return. Never again."
“Thank you for your feedback! I'm pleased to hear everything is running smoothly with your old router now!”
"Brian, the technician who visited us was exceptionally helpful, and appears to have resolved the issue we had with a laptop. He was friendly and sociable and we would be happy to have him return should we have any further computer issues."
“Thank you for your feedback! I'm pleased to hear Brian was able to help, and we'd be more than happy to have him back out to you in the future. ”
"Brendan is polite and patient, very easy to deal with and this was his third time dealing with a techno ignorant person…..polite and patient each time. Problems solved, advice given, Geeks2U was someone we could/can always call on"
“Glad Brendan was able to help you once again”
"I had a young man called Harvey on the Northern Beaches visit me to set up my new laptop as I was having issues. Not only did he fix all the issues he set up a new email account for me . He was very polite and friendly and nothing was too much trouble. Highly recommend the geeks!!!!!"
“Happy to hear that tech Harvey went above and beyond for you. Appreciate the feedback”
"The service and communication was prompt, knowledgeable and courteous. Nicholas in particular was a pleasure to deal with.
"
“Great to hear Nicholas was able to provide you with a satisfying IT support experience. Thank you for your review.”
"I can't praise Michael highly enough, he was able to answer ALL my questions and solve any problems I had. He installed our new computer system & printer, backed up all our files and found solutions to existing problems that we were experiencing. Michael...you ROCK!!!"
“Thank you for your review! So glad to hear all your IT systems were installed and running smoothly!”
"as above. all problems solved"
“Thanks for the feedback. Glad to hear your problems were solved.”
" James was terrific, he really LISTENED and then explained how to fix things very clearly, and helped me to get to where I needed to be with q number of issues. He was very patient and knowledgeable.
Patricia, age 77"
“Thanks for the feedback, Patricia. Great to hear that James was able to help you through you the issues.”
"Tarooj arrived on time. He was friendly and very efficiently solved our issue with a minimum of fuss."
“Always good to hear that the service was a positive one. Thanks for the feedback”
A rep from Geeks2U, Geeks2U, has responded:
“Thank you for your feedback, I'm pleased Michael could get everything sorted for you so quickly!
We'd be more than happy to have him out to you in the future if needed”