"Fantastic service, turned up ontime, our technician was very polite, friendly & fixed our issue with our laptop. We definitely will use Geeks2U again if we ever have any issues. They were reasonably priced aswell. "
"Richard solved the problem I requested help for by confirming my suspicion that Outlook 2003 would not function in Windows 7. As part of a most interesting subsequent conversation he also pointed out to me in passing that Outlook 2003 would run in Windows 10.
This I am now doing notwithstanding the handicaps to be contended with in Windows 10’s irritating propensity to be forever updating at the most inconvenient of times.
Richard’s advice was well worth paying for.
"
“Thank you for your feedback! I'm pleased to hear Richard could help, and we'd be more than happy to have him back out to you if you require help in the future”
"In the last few weeks I've used this company for my computer needs. They have been truly amazing and so courteous. Both Gary and Matthew made these experiences much easier for someone not comfortable with computers and their various problems. They both were obliging in every way and their expertise was top notch. Would definitely recommend this firm to people requiring computer repairs etc. "
“Thank you so much for your feedback, I'll be sure to pass it on to Matthew and Gary!”
"Extremely fast, easy, and professional! I was nervous about trying a new computer service, since my last experience in Brisbane with another service wasn't very good, but this has all been wonderfully smooth and I'll definitely be a returning customer! :)"
“Thank you so much for your feedback! I'm happy to hear you had such a positive experience with us!”
"We managed to get an appointment on the day we requested it. Costs and an approx time of arrival were given up front and were accurate. Our technician was on time, polite, efficient and excellent to do business with. I would recommend this service to others."
“Thank you for your feedback, I'm happy we could help!”
"Problem identified and rectified promptly."
"I couldn't be any happier with the service I received from Jason from Geeks2U today. He was polite, efficient and had my computer and laptop both fixed and showed me what to do if I had any more issues arise. My computer/laptop and modem/router are all quite old so my problem had been recurring. Jason was honest with me and we discussed options on what I need to do in the future. I have just recently been ripped off by another company who pretended to be from Geeks so I was really pleased with Jason's honesty.
"
“Thank you so much for your feedback!
We'd be more than happy to have Jason back out to you if you need help in the future”
"Excellent fast service. Will recommend "
“Thank you!”
"I used Geeks2U after inadvertently crashing the operating system on my laptop. The technician turned up on time; worked out the problem; reinstalled a new system and several of my important programs whilst communicating what he was doing at each step. Highly recommended."
“Thank you for your feedback, I'm so pleased we were able to help!”
"Our friend is a long time user of Geeks 2U. They are extremely happy with them.
I am from an IT supplier- dinosaur era background so a little dubious.
Pleasantly surprised how well their easy to use online booking works, if tech is delayed they call direct to explain and will update their eta.
This tells me they will stay until issue resolved or a plan put in place to move forward.
Today our tech was within the eta window. Asked a couple-or of questions- solved quickly. He recommended alternative to our current AV software. It was this giving us grief.
I asked about options if we get into strife again…we are so happy how they operate.
We will engage again to clean up our home office technology.
THANK YOU GEEKS - you have another family who will not hesitate to call for help!
"
“Thank you for your feedback! I'm so pleased to hear you had a positive experience with us”
"Hassan was great, he arrived on time, he resolved our issue, and he was friendly, respectful and professional. Thanks so much - we will definitely use Geeks2u if we have any issues in the future."
“Thank you for your feedback, we'd be more than happy to get Hassan back out to you if you require help again in the future!”
"Phil arrived as scheduled, inspected and then informed me of the status of my computer and completed all tasks competently. He was helpful and explained the changes he made in a manner that I could understand."
“Thank you for your feedback, I'm pleased Phil was able to help!
”
"Best help I have ever had with my computer, have used geeks 2 u twice, once for my home computer, Microsoft, came out on the weekend sorted it out. Then had them help a friend with her apple lap top again sorted out in one visit. Really nice to have an IT guy who listens as well as knows his stuff. Great to finally have IT support that I am totally happy with."
“Thank you for your feedback, I'm pleased to hear you've had such a positive experience with us!”
"Mark was a really nice person and did a great job. Computer is working well again thanks to him"
“I'm happy to hear Mark could help!”
"Found our problem very quickly and explained complex issues very clearly"
“Thanks for the feedback. Glad to hear you were sorted quickly.”
A rep from Geeks2U, Geeks2U, has responded:
“Thank you for your feedback, I'm glad to hear we could help!”