"Very happy with service provided - professional, efficient and pleasure to deal with. "
"I was having issues with a new computer that wasn't working as I wanted it to so I contacted Geeks2U whom I had used previously.
Their response time was spot-on, their technician was a very nice chap who was very knowledgeable and easy to deal with.
He took the time to explain what he was doing and how it would fix the issues I was having.
I wouldn't hesitate to call them again."
“Thank you for your feedback.
I'm pleased to hear we could get your new computer working!”
"Gary was on time, polite, understood my requirements and implemented what was wanted. He was also helpful with tips and information and gave affirmation that how I had been storing my data was the correct way."
“I'm happy to hear Gary could help!
Thank you for your feedbacl”
"Wasting many, many hours trying to install a modern router (no names) which led to using the services of a real expert. God knows how much more time I would have lost not knowing that the task was actually not possible. I learned an enormous amount watching the knowledgeable techie work the iPad, laptop, phone and desktop all together. Now happy using the old router and having my low opinion of modern digital architecture validated and confirmed. Amazon has confirmed my router's return. Never again."
“Thank you for your feedback! I'm pleased to hear everything is running smoothly with your old router now!”
"Brian, the technician who visited us was exceptionally helpful, and appears to have resolved the issue we had with a laptop. He was friendly and sociable and we would be happy to have him return should we have any further computer issues."
“Thank you for your feedback! I'm pleased to hear Brian was able to help, and we'd be more than happy to have him back out to you in the future. ”
"Brendan is polite and patient, very easy to deal with and this was his third time dealing with a techno ignorant person…..polite and patient each time. Problems solved, advice given, Geeks2U was someone we could/can always call on"
“Glad Brendan was able to help you once again”
"I had a young man called Harvey on the Northern Beaches visit me to set up my new laptop as I was having issues. Not only did he fix all the issues he set up a new email account for me . He was very polite and friendly and nothing was too much trouble. Highly recommend the geeks!!!!!"
“Happy to hear that tech Harvey went above and beyond for you. Appreciate the feedback”
"The service and communication was prompt, knowledgeable and courteous. Nicholas in particular was a pleasure to deal with.
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“Great to hear Nicholas was able to provide you with a satisfying IT support experience. Thank you for your review.”
"I can't praise Michael highly enough, he was able to answer ALL my questions and solve any problems I had. He installed our new computer system & printer, backed up all our files and found solutions to existing problems that we were experiencing. Michael...you ROCK!!!"
“Thank you for your review! So glad to hear all your IT systems were installed and running smoothly!”
"as above. all problems solved"
“Thanks for the feedback. Glad to hear your problems were solved.”
" James was terrific, he really LISTENED and then explained how to fix things very clearly, and helped me to get to where I needed to be with q number of issues. He was very patient and knowledgeable.
Patricia, age 77"
“Thanks for the feedback, Patricia. Great to hear that James was able to help you through you the issues.”
"Tarooj arrived on time. He was friendly and very efficiently solved our issue with a minimum of fuss."
“Always good to hear that the service was a positive one. Thanks for the feedback”
"Reuben, the technician showed up on time and his service was outstanding -friendly, efficient and thorough. Would certainly recommend this service to others!"
“Thank you for the feedback, We are so glad Reuben was able to help and provide you with good service!”
"I've used Geeks2U many times. Phone CSR to set it up was great. Bu I knew I needed onsite support, and they booked it in. I always ask for James - he's really good and easy to work with. I think their rates are fair for on site support. Can't imagine why I'd try anyone else."
“Thank you so much for the kind words and continued business, we are so pleased we have been able to assist.”
"This is the second time that I have been fortunate enough to have Emilio attend over the years, he is a very experienced and capable representative for you company plus he brings with him an obvious conscientiousness amongst his many skills. Thank you once again........"
“Glad Emilio was able to help once again. Thanks for the feedback”
A rep from Geeks2U, Geeks2U, has responded:
“Thanks for your feedback, happy we could help!”