"excellent communication, fast response"

"I recently purchased a controller from this seller and unfortunately encountered an issue with it. However, I must commend their outstanding customer support team for their swift and effective response. Upon reporting the problem, they were quick to assist me, providing clear guidance on how to address the situation. The replacement process was smooth, and their commitment to resolving the issue left a lasting positive impression. Despite the initial hiccup, the excellent support I received has turned me into a satisfied customer. Thank you for going above and beyond!"

"Super after sales service. I had problem with the front wheel of my new electric bike and they tried their best to help me. Finally they send my new one wheel and everything are fine now. Thanks."

"I had a problem with a device which wasn't properly working and contacted customer service: the got back to me within less than 24 hours and in a couple of day we were able to work out the best solution for me! Than you!"

"Lead time to Germany was realy fast!

Needed help from the support twice and both times it was nice, i can recommend to get your stuff here.


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"Customer service was reliable and fast.. Communication was frequent and efficient. Spare parts to a new e-bike under warranty were shipped to my address, along with technical advice. The agents involved were very kind and supportive"

"I bought an e-scooter from this place. First of all it was delivered in like record time (4-5 days after purchase). Within the warranty time i requested a part i needed. They have kindly sent it to me without any charge. Also my post, mixed things up, the package went back to GeekBuying and they have resent it for the 2nd time. "

"Suite à un dysfonctionnement de mon robot aspirateur, j’ai contacté Geekbuying pour ouverture ticket SAV. La prise en charge de ma demande a été très rapide, j’ai donc renvoyé cet article pour réparation. La réparation a été aussi rapide et le retour de l’aspirateur aussi. Maintenant le robot aspirateur fonctionne parfaitement. Félicitations au SAV. "

"Après avoir reçu une commande qui ne fonctionnait pas. Le Sav a été très réactif proposant une aide technique. Sans succès, le Sav a proposé une solution radicale: le renvoi rapide d'une nouvelle commande gratuitement."

"They help me to fix my problem"

"Très bon site
Une panne et j'ai fait jouer la garantie, tout s'est bien passé les pièces m'ont été envoyés "

"È un negozio dove acquisto spesso. I prezzi degli ottimi articoli so i fra i più bassi in giro e l'assistenza post vendita è ottima"

"I had a broken device but customer service resolved the situation in a great manner."

"I have already shopped here several times and the purchase has always gone well, I am satisfied with the purchase and with the communication with the store when solving the problem with the jimmy JV85 vacuum cleaner... I recommend"

"Hi I have the Jimmy JV85 pro which after 6 months of use it stopped working after some minutes of use. I contacted with the support team at geekbuying where I bought this products, and they adviced me to change the hepa filter. The hepa filter filter was not a success so i informed them about this and also found that the main brush accessorie was the issue. They offered me a refurbrised, but I wanted a new one, so they are sending me a new one as I am writing the review. "