"Order number: 6127444

Unfortunately I received a faulty item, but thankfully the after sales support was excellent, I received a full refund. Will definetely buy from geekbuying again."

"First of all, great products at low prices.
Secondly, in case of problems, great, efficient and nice help. Top level support
I would highly recommend"

"Apart from the amazing selection of items they have, and the prices they offer for them, my recent interaction with a service member was very pleasent. They issued the cancelling of an order and the respective refund without any fuss and were nice throughout. I find it only fair to ask for a review as well."

"I ordered a vacuum cleaner and device was broken. When I contect a store they were very helpful and polite. They send me new device in no time. Very great experience."

"I recommend a well-equipped service. Great approach. "

"Always a pleasure to order on Geekbuying :)
Deliveries are fast.
And despite a breakdown occurring after a few months on a vacuum cleaner, excellent after-sales service with rapid reshipment of the defective part.
I recommend!"

"Bestellung wurden zeitgerecht geliefert.
Bei einem Problem mit dem Produkt wurde sich zeitnah gemeldet und eine Lösung gefunden.
Empfehlung"

"excellent communication, fast response"

"I recently purchased a controller from this seller and unfortunately encountered an issue with it. However, I must commend their outstanding customer support team for their swift and effective response. Upon reporting the problem, they were quick to assist me, providing clear guidance on how to address the situation. The replacement process was smooth, and their commitment to resolving the issue left a lasting positive impression. Despite the initial hiccup, the excellent support I received has turned me into a satisfied customer. Thank you for going above and beyond!"

"Super after sales service. I had problem with the front wheel of my new electric bike and they tried their best to help me. Finally they send my new one wheel and everything are fine now. Thanks."

"I had a problem with a device which wasn't properly working and contacted customer service: the got back to me within less than 24 hours and in a couple of day we were able to work out the best solution for me! Than you!"

"Lead time to Germany was realy fast!

Needed help from the support twice and both times it was nice, i can recommend to get your stuff here.


"

"Customer service was reliable and fast.. Communication was frequent and efficient. Spare parts to a new e-bike under warranty were shipped to my address, along with technical advice. The agents involved were very kind and supportive"

"I bought an e-scooter from this place. First of all it was delivered in like record time (4-5 days after purchase). Within the warranty time i requested a part i needed. They have kindly sent it to me without any charge. Also my post, mixed things up, the package went back to GeekBuying and they have resent it for the 2nd time. "

"Suite à un dysfonctionnement de mon robot aspirateur, j’ai contacté Geekbuying pour ouverture ticket SAV. La prise en charge de ma demande a été très rapide, j’ai donc renvoyé cet article pour réparation. La réparation a été aussi rapide et le retour de l’aspirateur aussi. Maintenant le robot aspirateur fonctionne parfaitement. Félicitations au SAV. "