"I recently purchased a 3D printer from Geekbuying, and it worked perfectly for about a week before it suddenly stopped functioning. I was initially concerned about how the return process would go, but I was pleasantly surprised by the excellent service I received from Geekbuying.

From the moment I reported the issue, their customer service team was incredibly responsive and helpful. They guided me through the return process step-by-step and ensured that all my questions were answered promptly. Communication was clear, and I always knew what to expect next.

Geekbuying quickly processed my return and refunded me for the damaged item without any hassle. I was impressed by their professionalism and commitment to customer satisfaction. It's clear that they value their customers and are dedicated to providing top-notch service.

Based on my experience, I highly recommend Geekbuying. If you ever have a problem with a product, you can trust that they will handle it with care and efficiency. Great job, Geekbuying! You have earned a loyal customer."

"I bought a GPD MicroPC a while ago, from GeekBuying.com. Unfortunately I was unlucky - some of these computers had a battery issue, and mine was exactly like that. Computer I tried first to directly contact GPD - the company which builds the unit, since it's their fault - but help was denied.

The seller though, GeekBuying, helped me sending a new battery, which worked perfectly. It took a while but now I'm happy. The Customer Support was always very respectful and helpful by the way, and I'm grateful for their support."

"I bought an ebike from them. The product is fantastic, price is great. Delivery is quick. I have to highlight the customer service. Quick response, very flexible and supportive. Thank you!"

"J'ai commandé une imprimante Creality K1 max à un très bon prix. J'ai rencontré un problème avec la machine, le service après vente de Geebuying a été très réactif, m'a dépanné très rapidement en m'envoyant rapidement une extrudeuse de rechange.
Je peux conseiller ce vendeur car ils sont très professionnel, ce qui est rare de nos jours."

"I had a problem with my order and I've asked a replacement of the item. The support was very helpful, identified my problem and organized a return delivery for the faulty item. After it was arrived at Geekbuying warehouse they have dispatched my replacement item immediately. They were very kind and communicative about the process. I have got all the information what I was needed."

"I bought an electric scooter from the website, which unfortunately didn't function properly. Since the device was still under warranty, I notified customer service of the issue. Within a few days, I received instructions on how to return the scooter, and afterwards, they refunded the money to my account. I sent the device back from Hungary to the Polish warehouse on Monday, and by Friday, the refund was already credited to my account. Unfortunately, I had to bear the shipping cost, which was not insignificant. I am grateful to the customer service representatives who handled my issue very professionally."

"It was my third purchase from Geekbuying.com.
After a few uses of a product, there was a problem with its operation. I immediately sent a ticket and reported this fact to the Geekbuying Customer Service Department.
I followed the instructions they gave me by sending a video and photos. They recognized the problem and a few days later replaced the defective product for free.
I feel very safe especially when I will buy again from Geekbuying.com.
Superior service, and fast global shipping. Thank you !!
"

"Bon sav j’ai eu un problème sur une console, après contact au service client ils m’en ont renvoyé une dans la foulée sans rajout de ma part. Très satisfait je recommande. "

"The support team was quick and helpful! Everything was alright!
"

"I ordered a product through Geekbuying that is great and cheap, but it broke after a few months of use. I contacted customer service and through their intervention I received a new working broken part of the item in no time. Thanks Geekbuying"

"I bought a scooter of the kukirin g3 pro, exceptional, robust and powerful even with a motor, manages to climb the steepest climbs. Suitable for hiking, going on dirt roads, pure fun. After the purchase arrived home in a week, the carton well packed, I tried to contact support and they were timely in solving my problem. I can't ask for better! Recommended Seller+++++"

"I was buying a 3d printer from them, and the printer arrived in a faulty state ( I would think not by seller fault ) which could not have been detected by a reseller. I came in contact with contact with them through the ticketing system, and after multiple information back and forth, they provided me with troubleshooting information and even mediated between me and the supplier and in the end we came to a resolution, with all errors corrected.
Despite the uncomfortable situation, my experience with geekbuying was really good in terms of failure management, even better so, than the supplier ( who did not reply with any meaningful information despite my contact ).

I would think buying through this reseller in light of these events makes me feel more comfortable, than the supplier directly.
I'd think so because they are a legal entity with a strong background and is treated with better respect, than an individual. "

" Excellent service from geekbuying. Item had a problem and they immediately sent me a track number of a new item that they are sending. Excellent site, I recommend it with no doubt! Trustworthy!"

"Primera vez que compro en este sitio Geekbuying, y la verdad volveré a hacerlo seguramente, el producto un Sculpfun S30pro llego en menos tiempo de lo que esperaba, confección perfecta, producto perfecto, tuve un problema con los lentes del láser, contacté el servicio post venta y en pocos días tuve el recambio para iniciar a utilizar el láser, servicio muy cordial y rápido, felicitaciones a todo Geekbuying y sigan trabajando así, recomiendo el producto y el negozio por la gran seriedad y cordialidad
El número del orden es 6183489"

"Very good customer experience after i had to contact customer service for a faulty product. Very fast technical suport"