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Product & services pricing
1.34/5
Chance of future purchase:
1.49/5
Shipping & packaging:
1.80/5
Customer service:
1.57/5
Return/Replacement policy:
1.52/5

Verified
5/5

2018-01-17

A great company..

"I have sold them three of my items over a period of time. They pay top dollar and give you your money quickly. A great company to deal with."


Verified
5/5

2018-01-17

Excellent!

"It is so efficient, and easy! Love this service. "


Verified
5/5

2018-01-17

Really easy process, and very fair

"It was very easy, with a fair price, shipping was very easy. thank You"


Verified
5/5

2018-01-16

Could not be easier.

"Put your device in the box, get your check in the mail.
"


Verified
5/5

2018-01-16

Great service

"Easy to use and worked great"


Verified
5/5

2018-01-16

Great service!!

"Great experience selling my old Samsung S7. Transaction was made so easy. Would definitely use it again."


Verified
5/5

2018-01-15

Sold my Cell

"Second time selling a no longer needed cell phone to Gazelle . It's quick easy and i got cash for something I no longer used. "


Verified
5/5

2018-01-15

Thank you Gazelle!

"My daughters 1phone 7 froze up and we thought we were stuck with a broken phone. Gazelle bought the phone from us and we were able to recover some of the cost. Such a relief."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-01-15

Solid

"A little low on value but easy experience"


Verified
1/5

2018-01-14

Phone Misidentification

"Incorrectly identified my device (S7 vs S7 active) lowering the price of both phones sent in for sell by $100. The phones were marked with the device name and code in the phone that I entered online. I lost more money in shipping that I would have gotten for the device. Will not do business with this company again."


Verified
5/5

2018-01-13

Simple!

"So convenient and easy to do."


Verified
5/5

2018-01-11

Fast

"It was super fast and easy. Any time I have devices to get rid of I will go through gazelle. "


Verified
5/5

2018-01-11

No Frills Funds

"Quick simple to the point"


Verified
5/5

2018-01-11

Very easy to use

"Very easy to use...shipped it too them..check within days"


Verified
1/5

2018-01-11

45 Days and Still No Phone

"Gazelle.com is the WORST vendor I've ever had the displeasure of working with. Order was placed 45 days ago (11/27) and still nothing after weeks of calling their support line. If you're looking to buy a device online use Glyde instead. At least they're not a bunch of incompetent $#*!s"