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Product & services pricing
1.34/5
Chance of future purchase:
1.49/5
Shipping & packaging:
1.80/5
Customer service:
1.57/5
Return/Replacement policy:
1.52/5

Verified
5/5

2018-02-06

JG

"Fabulous as usual. Incredibly easy and fast refunds."

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Verified
5/5

2018-02-03

A GREAT experience.

"The whole process was extraordinarily easy! A great process and very useful, easy web app. Emails and written communication that I received were appropriate and easy to understand (no conflicting information, etc.). I wish all things were as easy!! Good job Gazelle."


Verified
5/5

2018-02-02

Excellent service.

"From start to finish, hassle free."


Verified
5/5

2018-02-02

Processed fast and recieved payment!

"Sent in two different items and they both processed fast and I recieved payment promptly. "

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Verified
5/5

2018-01-31

Great experience

"Sold my old iphone got the price promised and quick payment plus free shipping! Would use again "


Verified
5/5

2018-01-30

So easy!

"Quick, painless, easy and user friendly!"


Verified
4/5

2018-01-29

Should be a 5 star but...

"Everything was as expected but mailer and label were never sent as requested. Printed my own lable and the experience was perfect after that. "


Verified
5/5

2018-01-28

IPhone 6 Fair Looks, Works Like Brand New

"I ordered a gold 128gb IPhone 6, AT&T in “Fair” condition. The phone arrived within just 2 days via USPS first class mail and looks brand new, wow! I have been using it two days all seems fine, battery good, phone is snappy and responsive, the speaker volume seems slightly tinny but other than that I am completely satisfied. I had been using an IPhone 5S and needed a slightly bigger display phone that was still comfortable to use one handed, this fit my hands well. Will buy from again and thank you for a 100% streamline positive experience Gazelle."

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Verified
4/5

2018-01-28

Easy Money

"I love using Gazelle to achieve decluttering resolutions, and get paid for it as well. My only criticism was that the instructions on the inside lid of the box don’t say to include the packing slip as well, so I didn’t. Having it left over at the end I did a search on the site and realized my error. I had to cut through my carefully placed seals and re-tape the box. D'oh! "

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Verified
5/5

2018-01-27

Ease and coveniece

"They handle everything quickly and communicate through the whole process "


Verified
5/5

2018-01-27

Great experience as usual

"Got the box quickly, items were reviewed as I expected. Been happy with this service every time I've used it."


Verified
5/5

2018-01-26

Exceptional

"It was very easy and fast."


Verified
5/5

2018-01-25

Easy Gazelle Experience

"This experience was great and easy. It took the later end of the 3-5 business days to receive the check, but I did receive it. It would be nice to be able to track when a check is sent. "


Verified
5/5

2018-01-25

Easy and Fast

"I recently sold my iPhone 6 to Gazelle and it was a great process. I requested and received a box to send my phone and I received that very promptly. I received my check within about a week from the time I mailed the phone to Gazelle. The whole process was very easy and fast."

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Verified
5/5

2018-01-25

Wonderful experience

"Easy process from start to finish. Can't wait to use them again. Thanks, Gazelle."